S

2 Messages

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80 Points

Thu, Jun 10, 2021 4:21 PM

Unable to edit profile picture with my imdbpro account

Stefan Lysenko - I have an IMDBPRO account and I'm not able to edit my profile pic.  I can edit agency info. yet not my main pic.  Could it be that my name claim is from an old IMDBPRO acct..?  My current account  does not let me edit my profile pic.

Responses

2 Messages

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80 Points

10 d ago

Thanks for your guidance.  My avatar has no photo and I can't get to a profiles settings options.  This is my Stefan Lysenko page that does have my photo:

https://www.imdb.com/name/nm0529263/?ref_=fn_al_nm_1

The profile pic is the one I'm trying to change. Thoughts..?

Employee

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1.7K Messages

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33.3K Points

10 d ago

Hi @stefanlysenko

I've reached out to you directly for assistance with your IMDbPro membership.

For your reference, you're always welcome to reach out to our Customer Service team directly via the IMDb Contact Us Form