1 Message
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80 Points
Wed, Sep 7, 2016 9:40 AM
Thank you IMDB Pro
Just wanted to thank the account services at IMDB pro for refunding a years worth of subscription costs which had been charged without my knowledge. I'd signed up to a free trial and forgotten to cancel, so was completely my fault, but when I wrote to ask for a refund (didn't expect one) they replied within a few minutes and refunded in a couple of days even though it was against their policy.
Excellent customer service and really appreciate the understanding shown. Thanks again and will certainly keep using IMDB.
Excellent customer service and really appreciate the understanding shown. Thanks again and will certainly keep using IMDB.
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