T

4 Messages

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150 Points

Thu, Jun 23, 2022 2:55 PM

Solved

Refund/Cancel

Please cancel/refund my account. My husband died last week. I forgot to cancel the trial. I received no notice it was about to expire. 

Accepted Solution

Employee

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16 Messages

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222 Points

3 d ago

Hi @ThrushLewis ,

 

I have reached out to you directly for assistance with your account.

 

Have a nice day.

Champion

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4.4K Messages

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112.2K Points

3 d ago

From the Help center:

How do I cancel my IMDbPro membership?

How to cancel your IMDbPro membership To cancel your IMDbPro membership, please visit the Cancel Membership page in the Account Settings section while logged into your IMDbPro membership on your desktop computer. You can also select Ca ... Read more.

4 Messages

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150 Points

@bderoes​ Yes, cancelation is clearly documented. I need a refund. 

4 Messages

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150 Points

3 d ago

@Sally can you assist me in resolution?