W

1 Message

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70 Points

Sat, Apr 23, 2022 4:30 AM

Closed

Solved

Refund request IMDBPro

Hi there, I didn't realize that the default option after the 30-day trial was an annual membership and would like to request a refund. I also didn't receive any notifications about the end of my trial which I understand was my fault on my end. However, I would've preferred to start with a monthly renewal instead of just an annual one as it is quite a large sum of money. Thank you!

Sally

Employee

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417 Messages

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4.5K Points

2 m ago

I am sorry for the inconvenience this caused.

I have checked and confirm that the refund has already been processed on our end.