N

2 Messages

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132 Points

Wed, Sep 7, 2022 7:47 AM

Closed

Solved

Refund Request. I was charged the full yearly membership

I did not realize that I was going to be charged the full yearly membership (€188.87) for the time that I used IMDbPro. I did register to use it for one month and was going to cancel before I was charged, but I did not cancel in time.

I would want to know if I can get a refund for the rest of the year (11 months) that I will not be using the service. I did use it for 1 month but I do not wish to be charged for a full year. I appreciate your help.

Accepted Solution

Edward

Employee

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174 Messages

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1.9K Points

1分前

Hello @NuriaGonzalezGil,

Our customer service team has reached out to you directly for assistance with your account.


Please let us know if we can offer any further help.

2 Messages

 • 

132 Points

@Edward​ Thank you very much.