2 Messages
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80 Points
Refund for a 1 Yr Subscription without notification of when the trial ends.
Hi, I signed up for a trial period as I thought this is like Netflix where you can watch movies but I am wrong. Today, they credited a huge amount, a total of 8k+ on my account without emailing me that the trial period ends. This is not right as I always get notifications for all subscriptions I've made so I can know whether to continue or not, but not with IMBD. Please I need that money back, it's huge money and we badly need it.
Vic
Employee
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24 Messages
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316 Points
1分前
Hi @jeniferdelfin,
Our customer service team has reached out to you directly for assistance with your account.
Please let us know if we can offer any further help.
Have a nice day.
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