MichaelAlvarez213's profile

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130 Points

Thu, Apr 28, 2022 4:51 PM

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Re-activating IMDbPro membership. Error due to Amazon accounts

I received an email for a free month of IMDb pro. When I clicked on the link and proceeded to logging in to IMDb pro, it States that my account has expired and to log in in using Amazon account.  When putting in my username and password for Amazon, It says that my IMDb is linked to a different Amazon account And gives me the option to reset my password. I followed the instructions and the process repeats again and it seems seems that I'm stuck in a loop. Is this an Amazon issue or and IMDb issue? Please help!

P.S. I tried the IMDB support that's available 7 days a week but the link is 404 broken.

Sally

Employee

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4.5K Points

Il y a 2 m

Hi Michael,

 

Please contact us here and we will take care of this.

Employee

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4.8K Messages

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149K Points

Il y a 2 m

@MichaelAlvarez213  Please could you also let us know the location of the IMDb support link which leads to a 404 missing page error? 

Employee

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149K Points

@MichaelAlvarez213  We have identified the location of the broken link and the team have been alerted to fix it.