4 Messages
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108 Points
Photo reorientation?
Hey!
I've uploaded a picture to my page which has come out sideways in a landscape fashion. The image was taken vertically, and this is how it appears everywhere else. What can I do to get the image oriented vertically/right side up? Thanks!
Edward
Employee
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681 Messages
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7.5K Points
7 months ago
Hello @RH2468,
Please keep in mind we currently accept the following image file types: GIF, BMP, PNG, and JPEG/JPG. All images submitted must be at least 300 pixels wide. When possible, we recommend uploading images larger than 300 pixels wide to enhance the quality of the images displayed on our site. We resize photos to fit our image qualifications.
For primary images on your IMDb page, we recommend a vertical alignment (i.e. portrait orientation). The landscape orientation is not recommended as your image will be cropped to suit the portrait orientation. Based on the dimensions and framing of your photo, you may get partially cropped out as a result.
Please also, check your internet connection. If you have an unstable internet connection, we recommend using a wired internet connection to avoid interruptions in uploading.
For more detailed guidance on troubleshoot your image upload, please visit our Help page.
1
jeorj_euler
10.5K Messages
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221.7K Points
7 months ago
Amazon/IMDb's image file adapter probably isn't designed to account for any of the exchangeable image file format (EXIF) data, including orientation EXIF data, found in an image file uploaded to the website. Instead, only the orientation data encoded in the actual GIF, BMP, PNG or JPEG part of the image file.
3
RH2468
4 Messages
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108 Points
7 months ago
Thanks to you both! Issue solved.
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