C

1 Message

 • 

70 Points

Wed, Mar 2, 2022 2:42 PM

Closed

Solved

Password Issue

My password shows an unending series of dots and will not allow me to access and change using the usual methods.

Sally

Employee

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417 Messages

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4.5K Points

Il y a 4 m

Hi @clarkhurlburt ,

 

Please first clear your browser history (cache & cookies) and then visit the IMDbPro login page.


This quick troubleshooting should solve this issue.

 

If you want to change your password, under the "Log In" dropdown in the upper-right corner, select "Log in with IMDb" and then select "Forgot your password?". Enter the email registered to your IMDbPro membership, enter the Captcha and select "Continue". You'll be emailed a special link which you can use to choose a new password.