P

2 Messages

 • 

80 Points

Tue, Nov 9, 2021 5:34 PM

Closed

Answered

OUT OF DATE AGENT

I am unable to remove a previous agent. No cross is coming up to remove them. There is a red asterix by their name. Milburn Browning needs to be removed. It is not showing up under representatives on the right hand side but is still showing up on the left hand side.

Sally

Employee

 • 

417 Messages

 • 

4.5K Points

8分前

Hi there @Perfect16  ,

To hide the unverified information, which will allow for displaying your newly submit contact information, please take the following steps:


1. Go to your Name Page : https://pro.imdb.com/mypage
 

2. Scroll to the bottom of the page to find the yellow button, "Edit your Page"

 

3. Under "Page Settings", select the "Page Controls" section
  

4. You should then be presented the "Control Details" toggles, where you can choose to Hide or Display certain information on your IMDbPro page, such as your "Direct contact (unverified)"

2 Messages

 • 

80 Points

8分前

Dear Sally,

Thank you or this. I have done what you suggested but I can still see Milburn Browning. Any other suggestions as I don't want this agent visible on my profile.

Thank you.

Sally

Employee

 • 

417 Messages

 • 

4.5K Points

@Perfect16 

Thank you so much for getting back to me!

I've checked your page and confirm that your unverified information has been removed. :)