G

1 Message

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70 Points

Wed, Jan 19, 2022 12:43 AM

Closed

Solved

Ordered by Mistake

I signed up for a year of IMDbPro and found that it was not what I was looking for.  I was looking for a way to get older movies without having to pay for everyone. I emailed them immediately about my problem and they got back to me that they did not have what I was looking for. I went back in to cancel the account that I never used and they inform me that I am going to be charged for the year anyway.

This does not seem right.

Sally

Employee

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412 Messages

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4.5K Points

4分前

Hello there @GeorgieBeau ,

 

No worries at all!

I've cancelled your IMDbPro membership andI've refunded the recent charge back to your card. The refund should appear back to your payment method within 3 - 5 business days.  :)