J

3 Messages

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90 Points

Sat, Aug 6, 2022 2:40 AM

No Status

Membership

I still have not received confirmation that I cancelled my trial membership. If IMDB charges me, I will get my money back from my bank, change my bank account number, and commence making highly negative remarks regarding IMDB and its deceptive membership process. Please cancel my membership immediately and verify it at my email josemmartinez54@gmail.com. I do not wish to be charged a fee.

Jose M. Martinez

3 Messages

 • 

90 Points

6 d ago

I still have not received confirmation that I cancelled my trial membership. If IMDB charges me, I will get my money back from my bank, change my bank account number, and commence making highly negative remarks regarding IMDB and its deceptive membership process. Please cancel my membership immediately and verify it at my email josemmartinez54@gmail.com. I do not wish to be charged a fee.

Jose M. Martinez

Edward

Employee

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113 Messages

 • 

1.2K Points

5 d ago

Hello @Jose5r,

Our customer service team has reached out to you directly for assistance with your account.


Please let us know if we can offer any further help.

3 Messages

 • 

90 Points

@Edward Thank you for your response. Your team has not reached out to me as I have neither no record of your calls on my cell or any emails confirming cancellation of my account. Please respond by simply verifying that my membership has been cancelled. This is my fourth requent.

Edward

Employee

 • 

113 Messages

 • 

1.2K Points

Hi @Jose5r​,

I suggest you check the spam folder in your email account as we have the confirmation of the emails we have sent directly to your email address.


Likewise, I can confirm that your IMDbPro membership is cancelled and you will not see any future charge.


Please let us know if we can offer any further help.