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I am an IMDb member and trying to join IMDb Pro but I keep having this problem.
I have an amazon prime account and also an IMDb account. I enrolled with IMDb with an old Amazon account in which I forgot the password. Now when I try to join IMDb Pro it gets this message. "There was a problem The IMDb account you provided is already connected to another Amazon account. Please sign in with this Amazon account or connect to a different IMDb account." What do I need to do, who do I contact and how? Darrell Holland IMDbDarrell Holland darrellholland75@outlook.com
Elliot
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174 Messages
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2.3K Points
2分前
Hi @Chief
For these instances, we recommend you to contact our customer service team. Please reach out directly to us on our IMDb Contact Us Form using the selection path: Log in/Sign up questions > Membership benefits & Pro tips
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