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melody_parra's profile

Thu, Mar 25, 2021 6:51 AM

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IMDb billed me for subscription which is still active yet I cannot acmes my imdbpro account. I have tried forget password and no matter how many times I type in the image/code it does not send me a new password link. I would like a refund if IMDb has no support/cistomer service to help retrieve my account which I never authorized to be locked 

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Employee

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1.5K Messages

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30.3K Points

21 d ago

Hi @melody_parra 

I've reached out to you directly via email for further assistance.

However for your reference, you're always welcome to reach out to our Customer Service team directly via the IMDb Contact Us Form