M

1 Message

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70 Points

Wed, Apr 20, 2022 11:43 AM

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Answered

It seems I have two IMDB accounts. How do I reconcile them?

I've been using IMDB and IMDP Pro for years with a particular log in using what is now a VERY old email address.

Since I no longer use that email address (it gathers waaay too much spam), I want to update my login details using my current email address.

However, it turns out that there is already an account in that name.  My guess is that this has something to do with Amazon - I updated my login details with them years ago, and it seems likely that a second IMDB account exists with that log-in.

But the account I swear by - and the account I use for IMDB Pro - uses my outdated email address.  On this, when I update my defunct email address to the current one, it tells me there's a problem, asks me to log in again, and then explains that I am not a member or that my membership has lapsed (it hasn't; I'm paid up). 

Obviously, the best solution, for me, would be to reconcile both IMDB accounts - and continue to log in with my one current email address.

What can I do?

Employee

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34 Messages

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372 Points

2 m ago

Hi @MC66

 

Thank you for your inquiry.

 

In order to help you further, please reach out directly to us on our IMDb Contact Us Form

 

Thanks in advance!