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abbas_rafei's profile

1 Message

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80 Points

Sat, Jul 5, 2014 11:47 AM

Closed

Is there any way to subscribe IMDBPro for more than 1 year at once?

My Subscription will end in Sep 2014 but I want to extend it for another year (Sept 2015) but I can't find an option to do so.

Responses

Champion

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1.9K Messages

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92.6K Points

7 years ago

There is no way to extend you subscription because  IMDb uses recurring subscriptions. You should receive an email in late August or early September that your subscription is about to be renewed. If you do nothing (and your credit card is still valid) your subscription will be renewed, and your credit card billed on the renewal date.

If you want to end your subscription you need to explicitly cancel it. However, if you do cancel a subscription it will remain valid until the end of the paid period and then expire.

Employee

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9.3K Messages

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228.9K Points

Thanks DavidAh_CA!  Just wanted to note a minor correction, we currently don't send renewal notices to our subscribers, we will only send billing notices if our system detects a problem with the credit card on file.  Cheers!

Champion

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1.9K Messages

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92.6K Points

Sorry about the error.  I was sure I had received a message, but it is likely that I conflated the message I got from my accounting software with the email announcing the new Pro verision (which included the new Subscription price) in my memory, and came up with a email notice.

Employee

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9.3K Messages

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228.9K Points

No worries!