R

1 Message

 • 

70 Points

Saturday, March 18th, 2023 3:16 PM

Solved

Imdbpro refund request

​​​I had cancelled my Imdbpro account before the free trial finished but I never received confirmation. I should’ve received it but it never came. And yes, I did check the spam folder in my email. I have now been charged $225.89 after the free trial, which shouldn’t have happened. I want this money to be refunded because it was never meant to be charged.​​​

Jon

Employee

 • 

396 Messages

 • 

3.9K Points

2 days ago

Hello @RShipstone, 

Our customer service team has reached out to you directly for assistance with your account.