L

1 Message

 • 

70 Points

Mon, Jan 10, 2022 11:40 PM

Closed

Solved

Imdb will not cancel my account or unlink my husbands AmazonPrime Acct.

I've been a member of ImdbPro for years.  Last year I was forced to attach an Amazon Prime account to my ImdbPro membership.  I don't have one so I linked my husbands Amazon account.  Now he needs to get his own ImdbPro membership for his business.

I cancelled my membership in early December 2021.  Imdb suspended my membership but did not actually cancel it nor did they give me a refund for the remaining 10 months I paid for.

I can't reach anyone to help me!

I contacted AmazonPrime and they say they have nothing to do with Imdb.

Help please!!!

Sally

Employee

 • 

256 Messages

 • 

2.8K Points

15 d ago

Hello hello @LonnieLeigh ,

 

 

You can contact our Customer Service here, we will be more than happy to help.

 

:)