S

3 Messages

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90 Points

Tue, Jun 8, 2021 3:10 PM

IMDb Subscription

Why Is My cancellation request delayed until June 7 2022? I would prefer that you cancel the subscription immediately and refund the charges to my credit card dated June 7, 2021.

Responses

3 Messages

 • 

90 Points

12 d ago

Please cancel my IMDbPro account immediately? and refund my payment dated June 7, 2021

Note: This comment was created from a merged conversation originally titled Terminate my subscription

Employee

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1.7K Messages

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33.3K Points

Hi - if you are still having further difficulty, please reach out to our Customer Service team directly. If you are not receiving a Email response, please double check the email address referenced in the contact form. 

Employee

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1.7K Messages

 • 

33.3K Points

12 d ago

Hi @swauchop

Please know that when you process a cancellation, you'll still be able to access IMDbPro until the end of your membership period. For further details on how to cancel your IMDbPro membership, please see the help article: How do I cancel my IMDbPro membership?