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1 Message

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70 Points

Thu, Jul 8, 2021 8:09 PM

I keep getting logged off when trying to access movie/company detail pages.

I'm an IMDBPro member, and I can't seem to access any detail pages after the main page. I log in, type in the movie or company I'm looking for, and then I get logged out as an error message pops up, ie. "500 Error. WEll, nobody's perfect." It says the team has been notified of the problem. Is this an issue on my end, or is the site having problems? I've tried logging in on two browsers, and the same thing happened both times.

Responses

Employee

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2K Messages

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36.8K Points

2 m ago

Hi @BeckyFink 

Our team is working to investigate and resolve this issue as quickly as possible. We'll update this thread once we receive further information. Thank you for your patience.

Employee

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2K Messages

 • 

36.8K Points

2 m ago

Our engineering team has confirmed that this issue has now been resolved.

Please let us know if we can offer any further help.