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Tue, Jan 5, 2021 5:49 PM

Answered

How to properly upgrade to IMDb Pro?

Okay, I have a regular IMDb account with tons of info, credits, etc. I am ready to upgrade, like now, but when I try it asks me to sign-up only with Amazon account, when I signed up with a regular email.  I cannot let all my credits and info be affected and it seems like that's exactly what will happen.

Very unprofessional how it's asking to upgrade. Anyone have a detailed helpful response and maybe a step by step to upgrade without losing my current IMDb regular account? Thanks.

Responses

4 Messages

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102 Points

20 days ago

How do I upgrade from IMDb to IMDb PRO?

When I try to do that, it asks to create or sign in via Amazon. But, my IMDb is already full of info and data on a REGULAR email login account? This is crazy and confusing.

Note: This comment was created from a merged conversation originally titled upgrading to PRO

6.8K Messages

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163.2K Points

20 days ago

Hi, dmf. Welcome to the IMDb Community forum! The Amazon customer account you would be creating is simply for the handling of the billing side of the IMDbPro subscription, which involves linking the IMDb user account to the Amazon customer account, both of which must be associated to the same email address of yours. None of this would cause any of the contents of the IMDb name page about you to be lost, and just to note further, it may be best if you don't think of a name page as "account" itself, since the profile that it represents is distinct from a user profile which is what you log for when accessing the site: https://www.imdb.com/profile. Once you've upgraded your IMDb user account to have IMDbPro access, you can claim the IMDb name page about you, and this would allow you to customize the profile picture on it, among many other things. There are step-by-step guides for this whole process in the IMDb Help Center.

Employee

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1.2K Messages

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26.7K Points

18 days ago

Hi @dmf 

To signup for IMDbPro, please refer to our help guide: How can I join IMDbPro? 

If you need assistance with linking an existing IMDb account with your Amazon account, please see our step-by-step instruction on : Linking IMDb and Amazon Accounts

If you require further assistance, please provide further details regarding where you are having trouble, or alternatively you're welcome to reach out to our Customer Service team directly. 

4 Messages

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102 Points

Thanks!