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Thu, Jan 7, 2021 11:14 AM

Answered

How do I delete an "unverified" (orange asterisk) representative?

I have an unverified agency that appears on my IMDBPro page but I can't delete it as it doesn't appear in my list of representatives to Correct/Delete?  I need to remove this agency as I am no longer with them.  Thanks.

Responses

Accepted Solution

Employee

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1.2K Messages

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26.7K Points

18 days ago

Hi @julia_farino 

To delete your unverified contact data, please take the following steps:

  1. While logged into the IMDbPro membership, go to your IMDbPro page
  2. Scroll to the bottom of the page to find the yellow button, "Edit your Page"
  3. Select the category, Contact information & representation, which should be the first option
  4. Refer to the CONTACT (UNVERIFIED) section, and click on the contact information which you'd like to update (e.g., Direct Contact, Agent, etc.)
  5. You can scroll down to the bottom of the unverified information fields, and click on "Delete", which you will then be prompted to confirm by selecting the "Delete" button once again.

(edited)

10 Messages

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436 Points

I have tried to do this so many times and finally figured out that the unverified items are below the CONTACT (UNVERIFIED) box.  I have finally deleted the item.  

Thank you.

Champion

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7.8K Messages

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259.3K Points

18 days ago

Taylor,

You may want to check if this guide needs an update. It says that unverified contact data is updated in the performer profile section.

(edited)