A

2 Messages

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132 Points

Sat, Nov 12, 2022 9:54 AM

Closed

Solved

HELP PLEASE- Where are my videos?

imdb.me/carmen-molinar

I´ve been sick some weeks and didn´t pay by time.

Now I submitted again, most of the fotos and all credits are there.

But the videos are gone!

How can I get them back?

Thank you for your help

Accepted Solution

Jon

Employee

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366 Messages

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3.6K Points

26 days ago

Hello @actressmallorca, 

I see that you have renewed your IMDbPro membership today. Please note that at renewal, your profile information (Videos, photos, etc) will be back online within the next 24 hours.

I've checked your name page and found that your videos are currently restored: https://www.imdb.com/name/nm2872476/videogallery 

If you need further help or if you have any other question, please contact us.

(edited)

2 Messages

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132 Points

@Jon​ thank you!