M

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70 Points

Wed, Apr 6, 2022 9:35 PM

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Free Trial Renewal Email Link Doesn't Work

I got an email saying I can renew my IMDB Pro membership with another free trial but the link in the email just goes to the homepage of amazon. Logging in there and retrying the link doesn't change anything. Tried logging into IMDB and going to IMDB Pro separately just says to renew for the flat rate of $20 a month. How do I access my free trial before it expires?

Employee

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2.3K Messages

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40K Points

3分前

Hi @mylonasg 

Thank you for the problem report. I've confirmed with the engineering team that the issue has since been resolved. If you're still having trouble accessing the link in the promotional email, please confirm and I'll be happy to pass along any details you're able to share. Thanks again.