Fake producer spamming jobs board with fake productions

Hi Sally, 

Appreciate the response, but this has been flagged on three previous emails, the third email was issued tonight when I noticed the job board was being spammed again; the thing is these fake job ads are still on the board. What sort of time frame are we looking at for this to be resolved?

Would the safe approach not be to take these job ads down while an investigation is pending?

@ConcernedFilmmaker​ 

I understand your concern, however the case has already been escalated to the appropriate team.

As we have previously mentioned via email, we cannot give you any additional details about the investigation.

Good afternoon, 

The fake ads are still on the jobs boards.

I know you can’t give additional details about the investigation, but surely in the interest of safety can they not be taken down, during the investigation? 

Hello @ConcernedFilmmaker​,

Thank you very much for your comments and for following up on the case. As mentioned above, the case has been escalated and the team in charge of reviewing these cases will determine whether or not it is necessary to remove the information being published. 

We appreciate your patience and understanding.

Afternoon Jon,

As member of the professional film industry I’m appalled how much the ball is being dropped here. Once again the individual I’ve reported previously has spammed the IMDbPro job boards again with the same fake casting calls that they have been positing since 2016. At this juncture I’d like to know who I can escalate this with. You have potentially multiple unsafe casting calls on the jobs boards, made by the same individual. Please can this be treated with serious urgency.

Hello @ConcernedFilmmaker​,

This case has already been escalated, and the team handling the case is fully aware of the situation. We thank you for reporting it and assure you that your comments and concerns have been taken into consideration by the team working on the case.

Hi Jon, it’s been a week and the topic here says solved, despite the fact it hasn’t. Two days ago the individual I reported has spammed the IMDb pro job board again with an entire page of fake casting calls. They seem to be doing this deliberately every-time another user or production company posts a job, they swamp the job board. 

I’ve noticed the other fake castings they put up still haven’t been removed.  What is happening with this inquiry do you need me to provide more evidence? I’ve already emailed yesterday with a screenshot of what’s happening. This situation is not solved and to add more insult to injury your job board is still being massively spammed with these fake casting calls.

is something going to be done about this? A week is too long for fake and potentially unsafe casting calls to still be up on the job board.

Hello @ConcernedFilmmaker​,

If you find more evidence or fake casting information, please contact us with the details so we can raise it with the team handling the escalation. 

Many thanks Jon,

I've emailed just now to the IMDb support email with details containing screenshots and links that connects the numerous casting calls over the years; as far back as 2015, that are connected to the individual I have reported, who is continuing to post these casting calls this week.

Not much more I can do, so over to you guys.

Kind regards

@Sally​ Hi Sally, 19 days ago I reported the problem of fake casting calls on the IMDb Pro job boards, the individual doing this has been spamming the job boards for years with the same fake productions.  First and foremost it's a safety issue as well making it very difficult for genuine posters to gain effective traction on the job board.  I've been told IMDb take user safety very seriously, but that's hard to take, when the problem still hasn't been addressed 19 days later.

I have submitted so much evidence over the past few weeks, only to see this fake casting director has spammed the entire first page yet again.  More recently they have posted casting calls for a production called Octoroon (offensive noun by the way), which they have been putting casting calls for on IMDb since 2015; seeking A-listers now apparently for paid and unpaid lead roles???  Come on now, this is unsafe and absurd.

For this to still be happening, for potentially unsafe, fake casting calls to still be on the job board 19 days later is massive red flag for IMDb.  Why has this not been sorted out? I've asked for a formal complaint process over the matter now, as this forum and the support team don't appear to be dealing with the matter, but have not been given one.

Please provide the official complaints procedure, so I can take the matter off the forum and into official channels.

Hello @ConcernedFilmmaker​,

Thank you for following this case and for your comments. As I mentioned to you previously there is already an open process escalated to resolve this situation. Our team continues to work on it. If you find new posts, you can report them by contacting us.

We appreciate your understanding and patience.

Struggling with patience now Jon. Two weeks now since I've reported this individual they have been posting hundreds of fake casting calls, and are still spamming the job board today, filling all of page one of the job board with another fake casting call, I've given more than enough evidence that there is something very suspect and concerning about this, and that this is also a safety issue for actors and filmmakers, yet IMDb have still not taken these posts down. As a producer and filmmaker I find this deeply disappointing and more importantly concerning that user safety is not being treated with urgency in resolving this issue.  Please advise the proper channels where I can escalate a formal complaint.

Hi @ConcernedFilmmaker​ -

My apologies for the delayed response here.  I can confirm that the most recent postings you flagged have been removed, we have also taken steps to prevent a recurrence of postings from the violating account.

Thanks again for your patience and your reports.