Skip to main content
catarina_c_sar's profile

Thu, Jan 21, 2021 8:28 PM

Closed

Solved

Error 500

Hi I am trying to get the IMDb Pro before the free month sale ends but I ve been getting the Error 500 Is there a way you can help with that I already tried 3 different browsers... Is there a way we can contact customer support? 

Responses

Accepted Solution

Employee

 • 

1.3K Messages

 • 

28.3K Points

a month ago

Hi @catarina_c_sar 

I'm sorry to hear that you experienced this issue while attempting to renew your IMDbPro membership.

Please try once more by visiting: https://pro.imdb.com/
and be sure to select "Log in with Amazon" to ensure your Amazon account credentials and payment methods are properly synced.