H

1 Message

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70 Points

Sat, Jun 11, 2022 2:30 PM

Solved

deleting account

I’m trying to delete my account but the app nor web page won’t let me, every-time I press delete account it just refreshes the page could you please help? 

Jon

Employee

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292 Messages

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2.9K Points

15日前

Hell @hmarcus

 

Please note that in order to delete your IMDb account, your IMDbPro membership must be cancelled. Do you wish to cancel your 30-day free trial?

Employee

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13.7K Messages

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274.2K Points

4日前

Hi @hmarcus -

You should now be able to delete your IMDb account without any issue.  Can you confirm if you were successfully able to delete your account, or let us know if you are still seeing a page refresh loop?

(edited)