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1 Message

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100 Points

Wed, Oct 2, 2019 4:33 PM

Charged for something i would not like to pay for anymore

I was chargee for a promotion wtating three days free then was charged and i would like to cancel the promotion and not be charged anymore

Responses

Employee

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842 Messages

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21.7K Points

a year ago

Hi KAREN,

I'm sorry to hear about the charges and I've reached out to you directly via email to help further assist you.

1 Message

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60 Points

a year ago

I am being charged for a free trial. I didn't receive an email that it had ended a day or so ago. I logged in today to cancel. I would like to not be charged for October. I'm not going to be using the services. I haven't gotten any use out of Imbd during the trial at all either.