maddymcqueen's profile

2 Messages

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82 Points

Tue, Dec 3, 2013 6:00 AM

Cancel my IMDb pro BUT...

I would like to cancel my payment for my IMDb account BUT I don't want to do it yet. I read that if I cancel payment for my pro account, it will stop strait away within 1 - 2 days and not carry on to the end of the month. So if I do it now I will waste a couple of weeks. Problem is, I don't know when they will next take payment out of my account. 

So that being said, I was wondering, is there anywhere on my account were it shows you how long you have left before you get charged again?

Also does anyone have the right link that will take me to were I can cancel my payment? 

Responses

Employee

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10.2K Messages

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237.9K Points

8 y ago

Hi Madeline -

Just to clarify, if you cancel your IMDbPro Subscription, it will remain active through the remainder of the paid-through period (either the remainder of the paid for month or year).

You can see when your last payment was made by viewing your billing receipts by going to this page:https://secure.imdb.com/register/receipt

Your most recent transaction details will be displayed (to view any
previous transactions, simply select the required transaction from the
drop-down menu then click the 'View Receipt' button).


2 Messages

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82 Points

Great! Thank you very much for your help Michelle :-D