S

2 Messages

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80 Points

Mon, Aug 22, 2022 7:40 PM

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Add primary photo for a dog "actress"

Trying to add a primary image for a dog "actress" from my IMDBpro account. I cannot find any controls to do this. IRL, I am the dog's owner, but perhaps I need to do something to make that connection in IMDB? Another possible problem could be I listed the dog's actual birthday, which makes her 3. Perhaps there is an underage control that is blocking me from adding images? I appreciate any insight on how to make this edit. 

The actress is "Davis Doodles Daisy". https://www.imdb.com/name/nm11794994/

Edward

Employee

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288 Messages

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3.2K Points

3 months ago

Hello @sivadden,

You will need an active IMDbPro membership to claim an IMDb name page (https://www.imdb.com/name/nm11794994/) and display photos.

You can find out more on IMDbPro memberships here: https://help.imdb.com/article/imdbpro/membership-benefits/what-s-included-with-a...

Please let us know if we can offer any further help.

2 Messages

 • 

80 Points

@Edward​ 

I am using an IMDBpro account to try to do this as I stated in my original post. That is not the issue, unless I am just ignorant of the procedure to "edit" the photo. 

Edward

Employee

 • 

288 Messages

 • 

3.2K Points

Hi @sivadden​,

Common upload issues are caused by an interruption in internet connectivity or incorrect formatting of the photo.

We currently accept the following image file types: GIF, BMP, PNG, and JPEG/JPG. All images submitted must be at least 300 pixels wide. When possible, we recommend uploading images larger than 300 pixels wide to enhance the quality of the images displayed on our site. We resize photos to fit our image qualifications.

For primary images on your IMDb page, we recommend a vertical alignment (i.e. portrait orientation). The landscape orientation is not recommended as your image will be cropped to suit the portrait orientation. Based on the dimensions and framing of your photo, you may get partially cropped out as a result.

Please also, check your internet connection. If you have an unstable internet connection, we recommend using a wired internet connection to avoid interruptions in uploading.

For more detailed guidance on troubleshoot your image upload, please visit our Help page:

https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/G...

Please let us know if we can offer any further help.