T

1 Message

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70 Points

Fri, Jul 30, 2021 8:36 PM

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3 days free trial instead of 30 days

You sent me in Gmail yesterday ( If your card is not updated within 3 days, your free trial will be cancelled and you will be charged immediately upon renewal.), But I concelled my account and as in the picture my membership will end on 28 August (the supposed end of free trial)  but you told me my card will be charged within 3 days so what will happen?

Employee

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2.3K Messages

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Il y a 10 m

@tcvmusic - when you sign up for a 30-day free trial, a pending charge is sent for authorization to your card provider. This is not an actual membership charge, but a valid credit card is required for security purposes. Please note that if your card is not updated within the 3 day period mentioned, then your IMDbPro trial is voided and your membership will be cancelled. If your payment method is updated to a valid card, then your free trial will remain active through the 30-day period.