M

1 Message

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70 Points

Tue, Apr 27, 2021 1:56 PM

24 hour response time

I have submitted an email concerns about unauthorized subscription and debit from my bank account requesting a refund and it has been over 48 hours and no response. Will someone get back with me and how long? 

Responses

Employee

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1.6K Messages

 • 

31.1K Points

10 d ago

Hi @msbraud63 

I see that our customer service team has reached out to you directly via email. Please check your spam/junk folders for any emails that may have been missed. If you require further assistance, please reach out to our Customer Service team directly via the IMDb Contact Us Form