C

2 Messages

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132 Points

Sun, Jun 27, 2021 4:14 AM

IMDb Pro app not working on iPhone 11

I got iPhone 11 with software version 14.6. The IMDbPro app is stuck at the loading screen and has not worked since. What gives? Is it not compatible with iPhone 11?

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Accepted Solution

Employee

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1.9K Messages

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35.3K Points

25 d ago

Hi @Count3D 

Sorry to hear you're having trouble. I've passed this information to our engineering team.

In the meantime to troubleshoot, please take the following steps:

  1. Please uninstall the IMDbPro app from your device
  2. Restart your iOS device
  3. Go to the App Store and reinstall the IMDbPro app.

2 Messages

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132 Points

25 d ago

Thank you. Deleting and reinstalling the app worked!