A

6 Messages

 • 

140 Points

Wed, Jan 12, 2022 4:59 PM

Acknowledged

Apostrophes not showing in Pro app

Only in the Pro app, the apostrophes are missing from my image captions.  The apostrophes display correctly for my same images in IMDb app and both web platforms.

Jon

Employee

 • 

123 Messages

 • 

1.3K Points

5 d ago

Hello @AdultTim,

 

So that we can investigate further, please provide us with more information on the device and issue you're experiencing

  1. Device Model
  2. Browser version number
  3. Operating system
  4. OS version number
  5. IMDb app version number

Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App.

 • For iOS, please ensure that your device is on iOS 13 or higher
 • For Android, please ensure that the IMDb App is version 8 or higher

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

6 Messages

 • 

140 Points

Hi @Jon​ ... The IMDb app works correctly.  It's the Pro app with the bug. 

Galaxy S20 FE 5G

Android version 11, Hardware REV1.0

IMDbPro app 3.1.2


Thanks...

Jon

Employee

 • 

123 Messages

 • 

1.3K Points

4 d ago

Hello @AdultTim

 

I've forwarded this information to our technical team for further investigation.

 

I'll reply once we receive further information - thank you for your patience!