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8 Messages

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260 Points

Mon, Dec 4, 2017 5:06 PM

Closed

"ways to watch" feature

The "ways to watch" feature was one of my favorite things about IMDB. Under my watchlist it was possible to refine it through "ways to watch" to titles available on Amazon Prime. That feature is no longer available on PC, but still is on the mobile app. Was this feature removed, and is it possible to restore it?

Also, it would be great if other streaming services (i.e. Netflix, HBO. etc.) were added to "ways to watch".

Thanks!

Joseph

Responses

Employee

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1.1K Messages

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45.1K Points

3 years ago

Hi Joseph,

This sort option is available by using the Refine button:



Let us know if you don't see this option.


Cheers,

Steve

8 Messages

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260 Points

3 years ago

Yep, that is where I found it before, but the option was no longer available since a few months ago. Which is disappointing, because it was one of the main reasons I use the site. Any word on adding other streaming services to it?

Employee

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1.1K Messages

 • 

45.1K Points

3 years ago

Hi Joseph,

Thanks for getting back to us on this. Could you also provide the following:

- your country location
- your device and OS version
- your browser and update version

Thanks in advance!

- Steve

8 Messages

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260 Points

3 years ago

Michigan, United States. Browser: Chrome, Internet Explorer, and Mozilla (all most recent updates). Device is a PC. As I said, the feature is there on the apple IMDB mobile app, but not on web browsers. 

Employee

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1.1K Messages

 • 

45.1K Points

3 years ago

Thanks! We will keep you posted when we have further information.

Employee

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1.1K Messages

 • 

45.1K Points

3 years ago

Hi Joseph,

This issue is likely caused by the cookies and cache of your browser. Please clear your cookies and cache and see if that brings your option to refine by 'Where to Watch' back.

If you are still unable to see this option to refine, please try to open IMDb in a private browsing window and sign in - your option to refine by 'Where to Watch' should be visible again. This would likely indicate your location is set to somewhere outside of the US.


Cheers,

Steve

8 Messages

 • 

260 Points

3 years ago

Still the same result with both resetting cookies and private browser. Also, I tried my work computer, and same result. Further, I asked a friend to check their IMDB profile, and same result. Are you positive that IMDB did not simply remove this feature, either by accident or purposefully?

Thanks!

Employee

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1.1K Messages

 • 

45.1K Points

3 years ago

Thanks for letting us know, Joseph.

I can confirm that this feature was not removed; it seems like your account is being recognized as in a location that Amazon Video doesn't service. We will continue our investigation and let you know when more information is available.


Thank you again for your patience!

8 Messages

 • 

260 Points

3 years ago

Yep, thank you for your help. Please let me know if there is anything I can do on my end to fix it. 

Employee

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1.1K Messages

 • 

45.1K Points

3 years ago

Hi Joseph,

Could you please try to update your showtimes location at the link below?

http://www.imdb.com/showtimes/

It should reflect a US location and Zip code. Reinputting your location information should reset the Refine options, but you should let us know if you have tried this and are still not seeing the 'Where to Watch' option.


- Steve