hhhh1111's profile

27 Messages

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638 Points

Wed, Apr 27, 2022 3:09 PM

Solved

upcoming american release dates shown even though my settings are set to Canada

I've noticed that release dates for all upcoming TV shows and movies show the American release date instead of the Canadian one even though my settings were set to Canada

Tried changing my settings and turning it back but it still shows the american one. Even when there's a release date for Canada

Jon

Employee

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261 Messages

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2.6K Points

23 d ago

Hello @harrison_clark_ckpdl0ap5k8eq,

 

Can you please provided us with an example? Also, make sure your location is properly displaying in the showtimes page.

27 Messages

 • 

638 Points

@Jon​ 

Sure for example. The Hardy boys on hulu it already released in USA but is still doing it's run on TV in Canada and i get no release date for it. 

Or Holly Hobbie which released season 4 in canada on april 25th and is doing its run but is only showing the american release date of may 1st

Jon

Employee

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261 Messages

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2.6K Points

Hello @harrison_clark_ckpdl0ap5k8eq,

I've forwarded this information to our technical team for further investigation.

I'll reply once we receive further information - thank you for your patience!

Jon

Employee

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261 Messages

 • 

2.6K Points

7 d ago

Hello @harrison_clark_ckpdl0ap5k8eq,

 

Our technical team has informed us that the issue has been fixed. We recommend you to clean-up your cookies and then set your content preferences again.

27 Messages

 • 

638 Points

@Jon​ thanks! it works now