Skip to main content
P

3 Messages

 • 

90 Points

Fri, Nov 20, 2020 2:30 PM

Acknowledged

Two IMDB accounts - one free - one premium

For some reason my IMDB free account is not linked to my premium account. How do I link them or how do I create just one premium account?

Responses

Karen_P

1.4K Messages

 • 

20.1K Points

12 days ago

Hi ptgrrtt

Please read this......

How can I combine two IMDb filmography pages?

This article provides answers for how to merge duplicate name pages together on IMDb.  What's the difference between an name page and account?  Before we get to the instructions, it's important to understand the difference between thes ... Read more.

(edited)

1.8K Messages

 • 

476 Points

@Karen_P

I'm not sure that this post answers his problem. 

As I understand it, he has one regular IMDb User Profile and one IMDb pro profile, but he didn't create them with the same e-mail.

Employee

 • 

1.1K Messages

 • 

24.5K Points

@Karen_P & @cinephile 

I do believe you are both on the right track though it won't be apparent without any further details. 

Karen_P

1.4K Messages

 • 

20.1K Points

Cinephile and bderoes.

Please

That article that I posted (Read more. )  addressed both of your concerns.

Please read the help topic before confusing someone again with additional information that I (Or the Topic) addressed.

Both your posts were correct.

Both your posts confused the O.P. with information that was duplicated if you both actually read the topic.

Must I post this full topic from now on so you no longer confuse others with your unnecessary interjections?

Here is what that topic says that I referenced.

In the future please do read the links I use.

\Thanks

How can I combine two IMDb filmography pages?

This article provides answers for how to merge duplicate name pages together on IMDb. 


What's the difference between an name page and account

>>>>>>>Before we get to the instructions, it's important to understand the difference between these  - an explanation of the difference can be found here.<<<<<<<<

>>>>>Cinehile and bderoes<<<<<<

You both parroted the information contained here.


I have two accounts, how can I merge them?

If you've created two accounts (i.e. registered twice on IMDb with two different emails), see this help article about how to handle.


You have two name pages for the same person, how can I merge them?


Note: Please only submit a name merge if you are sure that all data on both name pages belong to the same person - incorrect merges can take a long time to correct and during that time the information will be listed badly on the website.  
 
  • Only some information is wrong? If data is mixed up in the pages you'll need to move each item separately - you can find a guide on how to correct existing credits here

  • Is one of the pages empty? If a name page looks empty and you think a duplicate page was created incorrectly, merging is the preferred way to get rid of the empty name! 
 

IMPORTANT: A name page can only be considered 'empty' if it does not contain any bio, credits, performer profile, photos or Contact data - some of which you cannot see or access unless you are an IMDbPro member. If you don't have an IMDbPro membership, check for a More at IMDb Pro section - if a name page has links to Contact Info or Clients etc, the page isn't empty and you shouldn't merge it.

Instructions

If you're confident two pages should be merged together, take a look at the short video below to see how you can make this happen. Don't forget, you can pause the video if you need a little more time and there are written instructions below. 
And cinephile.............while your not sure, I was absolutely sure. My redirect addressed the two topics........
User page and name page.
Or name page and name page.

(edited)

3 Messages

 • 

90 Points

Thanks for the information and when I get a moment, I shall check it all out. By the way, no problem, but I'm female! Unfortunately, the photo I wanted to use was too big a file for this page to accept it! And when I registered for my free account with IMDB, I used exactly the same email address as I used for my Pro account. Anyway, once again, thanks for the advice :-)

Best wishes

Pat 

3 Messages

 • 

90 Points

I'm a professional actress and joined IMDB free. Then I paid for the Pro page. I now have 2 pages both of which are slightly different in layout and they were both applied for with the same email address. 

It has certainly confused me and I don't know how to have just one page that can be accessed by searching for me!

Thanks

Pat

Employee

 • 

1.1K Messages

 • 

24.5K Points

11 days ago

@ptgrrtt 

So that we're able to acquire some account information to confirm the situation, please don't hesitate to reach out directly to our Customer Service team if you do require further assistance with your IMDb/IMDbPro accounts