A

59 Messages

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670 Points

Tue, Oct 12, 2021 10:15 PM

The popularity ranking is not updated on the advanced title search.

Hi. The results in the advanced title search when I search for popular movies are still in the same order than last week. 

The ranking is updated, but not the advanced title search results, which are still the same from ten days ago or so. 

This thing is happening almost every week and you guys only fix it when I report the problem.

But today I've reported and you didn't even bother to reply. Please fix it, even because I use these results professionally. 

Thanks. 

This conversation has been merged. Please refer the main conversation:

Popularity Ranking.

Responses

59 Messages

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670 Points

4 d ago

When I search for the most popular titles the results are the same from the last week. The popularity ranking is updated but not in the advanced title search. Please take a look. It is happening almost every week.

Note: This comment was created from a merged conversation originally titled The Advanced Title Search didn't update the popularity ranking again.

Employee

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8 Messages

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122 Points

3 d ago

Hi @angelopilla47!

 

Thank you for bringing this to our attention. I have shared this with our tech team and will get back to you as soon as we have more information.

59 Messages

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670 Points

@Eva Hi. It is now four hours since your reply and the problem persists. They used to solve this kind of thing a little faster.