D

2 Messages

 • 

80 Points

Fri, Sep 23, 2022 1:08 PM

Closed

Solved

Recovery IMDb account but no longer able access to my old email

Hi all, I have lost access to my old E-Mail account,  which means that I can not do the verification process to access my IMDb account. Is there any way possible that I can access my IMDb account?

Thank you.

Jon

Employee

 • 

320 Messages

 • 

3.2K Points

Il y a 14 d

Hello @dylantracks

 

Our customer service team has reached out to you directly for assistance with your account.


For your reference, you're always welcome to reach out to our Customer Service team directly via the IMDb Contact Us Form.

2 Messages

 • 

80 Points

@Jon​ Hi Jon, the E-Mail sadly did not offer any answer to my problem.

Since 2005, I have contributed almost 3000 reviews to the site ( https://m.imdb.com/user/ur5424352/reviews?ref_=m_ur ) the company that had the E-Mail service, went bust in the late 2000's, before I had the chance to change my E-Mail address for my IMDb account,and I have been unable to access it since then. With having been a contributor to IMDb with this account since 2005, I would really like to continue to contribute,  with this account. 

Thank you. 

Jon

Employee

 • 

320 Messages

 • 

3.2K Points

Hello @dylantracks,

​ I'm trully sorry, but as mentioned in the e-mail address, if you no longer have access to the e-mail address where your IMDb account is registered, you will need to create a new IMDb account.

We appreciate your understanding!