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4 Messages

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102 Points

Tue, Nov 14, 2017 8:46 PM

Closed

Ratings list is Private even when it's Public

I see that others have posted about this over the years but I'm not seeing any resolutions. 

I want to make my Ratings list public.  I go to list settings, the lock icon is grey.  But it still says Private.   I change to Private, save, change to Public, save.  It still says Private.  The notice under "Your Ratings" say Public, but it's not.  I can't seem to actually change my Ratings to Public.  Is this a fixable bug?

Responses

Employee

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8.8K Messages

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223.7K Points

3 years ago

Hi Ben -

Can you confirm that you are updating your List Settings to the following (sliding to the unlocked option on the left) before clicking "Save":



If you have modified your List settings to the Public option and your Ratings List is still private, please post the link to your IMDb Profile page here and our staff will investigate further.

4 Messages

 • 

102 Points

3 years ago

The setting has always been Public.  To be thorough, I have now set it to Private and saved.  Then set it to Public and saved.  It says Public in the settings.  But under "Your Ratings", it still says Private.  The setting is indeed Public.

Employee

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8.8K Messages

 • 

223.7K Points

3 years ago

HI Ben -

Thanks for confirming, can you post the link to your IMDb Account Profile page here?

4 Messages

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102 Points

3 years ago

Not sure which page you want so I've given you a bunch.  Let me know if you need something else.

Thanks.

http://www.imdb.com/user/ur9536949/ratings?ref_=nv_usr_rt_4

http://www.imdb.com/user/ur9536949/lists

http://www.imdb.com/user/ur9536949/?ref_=nv_usr_prof_0

Employee

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8.8K Messages

 • 

223.7K Points

3 years ago

Hi Ben -

Thanks for posting the links.  I can confirm that your Ratings List is public and can be viewed here.

If you are still seeing a display that indicates your List is private, you may need to reset your IMDb cookies.  Can you try logging out of your account and then logging back in, and then checking your List to see if the display now shows as "Public"?

4 Messages

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102 Points

3 years ago

I have cleared all IMDb cookies.  I have logged out and logged back in.  The problem persists.  In list settings, the ratings list shows as private, no matter the setting.

Employee

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8.8K Messages

 • 

223.7K Points

3 years ago

Hi Ben -

Thanks for taking the steps and confirming that the issue still remains.  A ticket has been filed for the appropriate team who will investigate as soon as they can, thanks again for reporting the issue!

13 Messages

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426 Points

I'm having this same problem but it says public even though when I linked it to my friends it say private