J

4 Messages

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154 Points

Sun, Jan 16, 2022 4:41 PM

Closed

Solved

Profile Query re: Number of Ratings

I don't really know how else to resolve this conundrum, so I'm just going to ask here..

My profile page on the desktop version of the site says I have rated 6,246 titles. When I click on View Ratings (to go to my ratings page), it lists 6,247 titles.

When I open the app and click Ratings on my profile page it says 6,245. This is also the number it populates when the Ratings History opens.

So, that is three different numbers. Does anybody know what is going on here?

Accepted Solution

Jon

Employee

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255 Messages

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2.6K Points

4 m ago

Hello @j66616814k00,

 

I´m sorry for the confusing numbers here. I've reviewed the ratings on your account and see that the discrepancy is due to having previously rated titles which have been removed from IMDb.

4 Messages

 • 

154 Points

@Jon​ Thanks for the answer -- that makes sense. As I cannot see what the eliminated titles are/were, is it possible for these to be removed from my ratings so that all the numbers match up? It's nice to have an explanation, but it doesn't actually solve the problem..

Jon

Employee

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255 Messages

 • 

2.6K Points

Hello @j66616814k00

 

Our tech team is looking into it. I'll reply once we receive further information - thank you for your patience!

Jon

Employee

 • 

255 Messages

 • 

2.6K Points

4 m ago

Hello @j66616814k00

 

Your account has been updated, please provide further details on whether you are still seeing issues.

 

Have a nice day!