M

2 Messages

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186 Points

Fri, Jul 15, 2022 12:14 AM

Closed

Solved

Page displaying vertically boxed - not full width

The page has been displaying at about 4/5 screen width for a week or two. Now, once a series listing loads, it clicks to 2/3 width, and on a movie page, it clicks to 1/2 width. An actor page displayed at full width.

Android version 10, One UI 2.5, Chrome browser version 103.0.5060.71

https://m.imdb.com/title/tt8787772/?ref_=nv_sr_srsg_0

https://m.imdb.com/title/tt1877832/?ref_=m_nm_knf_t3

https://m.imdb.com/name/nm0227759/?ref_=tt_cl_i_2

Accepted Solution

Vic

Employee

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129 Messages

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1.5K Points

2 m ago

Hello there @Meheather ,

 

My name is Vic from IMDb Support, thank you for contacting us.

I've forwarded this information to our technical team for further investigation, ticket reference P68018358. We will email you back when we receive an update on this.

Thank you in advance for your patience. We look forward to assisting you further.

2 Messages

 • 

186 Points

@Vic​ Fantastic! I'm glad if my report was of some help!

Accepted Solution

Vic

Employee

 • 

129 Messages

 • 

1.5K Points

2 m ago

Hello there @Meheather,

 

My name is Vic from IMDb Support, thank you for contacting us.

 

Our technical team has reported that the issue referenced in your message has now been resolved. I'm sorry for any inconvenience this outage may have caused.

Please return to the site to confirm the issue is now resolved, and let us know if we can offer any further help.

Let me know if I can offer you any further assistance.

6 Messages

 • 

104 Points

2 m ago

  • The screen become this and i want to make it a full screen
Note: This comment was created from a merged conversation originally titled The screen become small when I use imdb

6 Messages

 • 

104 Points

Here is the look of the imdb after few seconds of open it. It has a full screen then it become this

Note: This comment was created from a merged conversation originally titled The screen is too small for no reason
Vic

Employee

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129 Messages

 • 

1.5K Points

@Andrewashraf​ thank you for reporting this, I just sent this report to our teach team.

Have a nice day.

6 Messages

 • 

104 Points

So is there any solution ?

Vic

Employee

 • 

129 Messages

 • 

1.5K Points

@Andrewashraf​ 

Our technical team has reported that the issue referenced in your message has now been resolved. I'm sorry for any inconvenience this outage may have caused.

Please return to the site to confirm the issue is now resolved, and let us know if we can offer any further help.

Let me know if I can offer you any further assistance.

1 Message

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60 Points

2 m ago

I'm also seeing the same thing. Android Chrome browser and only in mobile mode. If I request the desktop version of the website it works with no issue, but I prefer the mobile look if it were just full width.

There is no problem with page display with Firefox, so just Chrome in default mobile mode has issues. If using Firefox is acceptable,  I suggest that as a workaround. 

Vic

Employee

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129 Messages

 • 

1.5K Points

@Methan​ 

Our technical team has reported that the issue referenced in your message has now been resolved. I'm sorry for any inconvenience this outage may have caused.

Please return to the site to confirm the issue is now resolved, and let us know if we can offer any further help.

Let me know if I can offer you any further assistance.

3 Messages

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80 Points

2 m ago

I checked IMDB this morning and the entire right hand side of my screen was black. It covered up some of the data displayed on the page so I'm wondering what it is.

Occured on Android Samsung S10e.

Any help would be appreciated.

Note: This comment was created from a merged conversation originally titled Black Bar on Right Hand Side When Using Mobile
Vic

Employee

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129 Messages

 • 

1.5K Points

Hi @buck2112,

Here Vic from IMDb.

Our tech team is already looking into this problem, can you please provide me with your Android and browser version?

Have a nice Sunday.

3 Messages

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80 Points

Hi Vick.

Samsung S10e

Android 12

Chrome 103.0.5060.129

Not sure about browser but I believe that is what you're looking for.

Vic

Employee

 • 

129 Messages

 • 

1.5K Points

@buck2112​ 

 

Our technical team has reported that the issue referenced in your message has now been resolved. I'm sorry for any inconvenience this outage may have caused.

Please return to the site to confirm the issue is now resolved, and let us know if we can offer any further help.

Let me know if I can offer you any further assistance.