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Sat, Apr 24, 2021 7:04 AM

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Need to create a new password but my account e-mail address is outdated

Hi,

When logging in to IMDB I am requested to reset my password. The problem is that I no longer have access to the e-mail address that I used when creating the account (19 years ago), basically due to not realizing I should have of course updated it on the account when I changed e-mail address long ago.

I have 1000+ ratings that I would really love not to lose, so I am wondering whether there is

a) any method of recovering the account through me somehow proving my identity (UserID is andersolsson which is my first and last name which I could perhaps prove by scanning a copy of my ID) or

b) if that's not possible, somehow migrating the account history to a new account?

I am also still logged into the account on several devices, if that could be helpful to me proving my identity.

Many thanks in advance,

https://www.imdb.com/user/ur1308801/

This conversation has been merged. Please refer the main conversation:

No longer have access to old email address

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