D

1 Message

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70 Points

Saturday, January 28th, 2023 12:34 PM

Solved

lost access to old email used for account

​I had only ever used IMDb on my phone and went to log in using my PC and had trouble. I hadn't realised that the account was under my old email which I no longer have access to and now I cannot sign up as I had forgotten change password, not realising it would lock the account. I wouldn't want to lose my watchlist and ratings that were on that account so I am looking for assistance to recover the data on it and preferably the account itself. Thanks!​

Sally

Employee

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615 Messages

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6.6K Points

2 months ago

Hi there,

 

No worries.

 

Click here and our Customer Service will definitely help you.