Skip to main content

Mon, Jan 14, 2019 3:09 PM

Answered

List numbers are wrong (again)

Hello, i just experienced another problem with the list numbers. (I experienced a very similar issue two months ago and it was solved: https://getsatisfaction.com/imdb/topics/list-numbers-are-wrong

I was updating the list when i noticed the number for "the portrait of a lady" was wrong:



it is listed as number 555 in the list, even though I typed in 559. The correct number does show when leaving editing mode:



I have found the four missing digits:



I want to continue editing my list but i'm afraid it will mess my order even further. I assume the error is the same that i experienced before and thats the reason why i also posted this message in that board. Thanks for the help :)

Responses

159 Messages

 • 

6.9K Points

2 years ago

Dear IMDb

Yet again. I am now experiencing yet another numbering problem on another list in the edit mode: https://www.imdb.com/list/ls027340260/ .
Hopefully this issue can be rectified in the near future - I'm running out of lists that can be successfully edited.

Thanks in advance.

Champion

 • 

3.7K Messages

 • 

105.2K Points

Dr-Faustus, 
I'm not sure if the person (Col Needham) who merged your topic here also made sure someone on staff was looking to repair your lists. I know they are massive efforts with LOTS of traffic, and should be considered a valuable part of IMDb. 

The good news is that IMDb seems able to repair the list, but I don't know if they're trying to determine why it happens. I've only had it on 1 list (that I've found). The fact that one of your 3 damaged is a million-viewed list is significant.

The good news is this topic shows as "in progress." It would have been better if you'd gotten a reply from staff saying they're working on it.

Employee

 • 

4.1K Messages

 • 

140.7K Points

Yes, the appropriate team has been alerted. Although we can repair individual lists (which is what should happen here).  Fixing the underlying root cause is not easy, especially as even simulating the conditions under which it occurs is difficult. 

I am big list user myself, although around 50% of mine are for private use (including all of the larger ones).  If you can get access to a mobile / tablet device which supports list re-ordering in edit mode within the IMDb app, then this is by far an easier option than the web interface.  At least at the moment until we can address the numerous problems with editing lists on the web site, sorry. 

Employee

 • 

1.2K Messages

 • 

26.8K Points

Hi Dr-Faustus,

I've asked for our data team to help review the three lists you've referenced, and will keep you updated.

Thanks in advance for your patience.

Champion

 • 

3.7K Messages

 • 

105.2K Points

Col Needham
I take it the mobile/tablet device you reference is not Android in nature. I just tried on my phone, and saw no way to movie items on my list, nor any "Edit" function. I did see that I could delete items, and view the list with various sorts, but when I tired to hold an item and drag it elsewhere, that just scrolled the list.

159 Messages

 • 

6.9K Points

2 years ago

Dear bderoes, Col Needham & Taylor

Thank-you all for your feedback. It is a great relief knowing this problem has been directly addressed.

Great stuff IMDb.

Employee

 • 

1.2K Messages

 • 

26.8K Points

Hi Dr-Faustus,

Once again thank you for your patience! The three lists you mentioned two weeks ago should now be fixed, but please do let us know if you are still seeing an issue.


159 Messages

 • 

6.9K Points

Hi Taylor

Thank-you very much. Absolutely, I will report back if there is still an issue with the relevant lists.

159 Messages

 • 

6.9K Points

2 years ago

Hi Taylor

I am happy to report all my lists are once again in working order.

Thanks again.

3 Messages

 • 

124 Points

2 years ago

3 Messages

 • 

124 Points

Hi !
My list is still wrong. I hope you can help me and i would be very happy. Sorry for
my bad english.

3 Messages

 • 

124 Points

Hi,
I still have the Problem. Have someone an idea how i fix it ? It drives me crazy. Any Ideas welcome. And thx for any Idea, help or solution.

Champion

 • 

3.7K Messages

 • 

105.2K Points

Only IMDb can fix the problem in the list without altering the Date Added.

If you don't care about Date Added, just create another list, and move the items there. If you want to keep the same URL, then move the items back to the old list after it's been emptied. (Been here, done this.) They should get new position numbers, in sequence, no gaps.

159 Messages

 • 

6.9K Points

2 years ago

This reply was created from a merged topic originally titled Numerical Order Problem in List-Editing Mode.

Dear IMDb

This is a repeat of a problem experienced a number of months ago relating to numbers not displaying correctly in the list-edit-mode: https://www.imdb.com/list/ls027608621/ . 

Your help in regards to this problem will be much appreciated.

  

159 Messages

 • 

6.9K Points

a year ago

Dear IMDb 

I am aware this problem is marked "In Progress" however, would it be possible to give an estimate in regards to when I could expect this problem to be resolved?

Yours sincerely
Dr-Faustus

159 Messages

 • 

6.9K Points

a year ago

Dear IMDb

I see my list in question has been fixed by your data team.

Thank-you for resolving this issue - it is appreciated.

Yours sincerely
Dr-Faustus

6 Messages

 • 

412 Points

a year ago

Hello, 

I'm afraid the issue has come up again. This time I noticed it and stopped adding titles straight away, but I'm afraid I can no longer work on the list while the numbering is off, as it would just mess the numbering further.

This is the number given to the last title added: 



And this is the number as it shows up on the list:



I don't understand the numbering shift but it seems to be same problem that occurred originally (this is the same list as the OG post).

I thank you for your time and your help.

6 Messages

 • 

412 Points

Problem seems to be sorted out, thanks!

159 Messages

 • 

6.9K Points

a year ago

Dear IMDb

I too am experiencing an identical problem, as described above. This is the list in question: https://www.imdb.com/list/ls046891728/ .

Your help in regards to this problem will, once again, be much appreciated.

Thanks.