jen_264364's profile
Champion

Champion

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4.3K Messages

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88.6K Points

Sat, Feb 11, 2017 8:25 AM

Limited number of lists

We are limited to 999 (or 1,000?) lists on our profile. As someone who makes polls (and has nearly 400 published) keeping the number of lists under that that threshold is very tough. Is it possible to allow more lists per person?

Responses

72 Messages

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7.8K Points

4 y ago

Hi Jen,

Per our list FAQ: Is there a limit to the number of entries on a list, or to how many lists I can create? 
There is no limit on the number of lists you can create, or the number of items per list. Watchlists, however, cannot extend beyond 10,000 titles.

Reference link: http://www.imdb.com/help/search?domain=helpdesk_faq&index=1&file=listfaq

In addition, I have reviewed your account's lists and see that you are already over the 1,000 mark. Are you encountering some sort of error that is prohibiting your from adding more? If so, what does the error state exactly?

Best, 
Kurt

Champion

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4.3K Messages

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88.6K Points

4 y ago

Not sure where you are looking - I have 991 lists. When I try to make one more than 999 I get the error: There was a problem creating this list. Please try again. See the attached image.

Champion

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4.3K Messages

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88.6K Points

4 y ago

Sorry, forgot to say, I am not the only person to come across this issue. There are a few people on the poll board who have had the same issue. Dan_Dassow can vouch for this.

Employee

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945 Messages

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41.6K Points

4 y ago

Thank you for your replies, Jen & Dan.

Jen, after further review of your lists, I can confirm that while you have created over 1,000 lists, many of them have been deleted by you over time, which would confirm what you referenced above; that you currently have less than 1,000 lists.

I've forwarded this information regarding the error you're experiencing to our technical team for further investigation. We will notify you via this thread when more information is received. 

Thank you in advance for your patience. We look forward to assisting you further.

Champion

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4.3K Messages

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88.6K Points

4 y ago

Yes. I have created more than 1000 lists. But at any one time a person can only have 999 saved lists. In order to make more after I reached that 999 threshold, I have deleted some off my list. See the screen grab I attached.

2 Messages

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76 Points

4 y ago

I am having the same problem.  I am at 998 lists and it won't let me make any more.  I'm also getting the "There was a problem creating this list.  Please Try Again" message.  Thanks.

Employee

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945 Messages

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41.6K Points

4 y ago

Thank you all for the additional information and for your patience.

Our technical team has confirmed that a user can only maintain 999 active lists at one time. Please know that we are processing a correction immediately for the out-of-date information that was previously reported in our List FAQ here:

http://www.imdb.com/help/search?domain=helpdesk_faq&index=1&file=listfaq

Jen- I've confirmed that your account currently has only 986 active lists, and have asked that our technical team research the cause of the error message that you received in this case.

We will update this thread when we receive more information.

Champion

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4.3K Messages

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88.6K Points

4 y ago

Claire, just to clarify (ha!), I have deleted several lists so that I can continue to make new ones. But I'd prefer not to have to do that. And at some there will be no superfluous lists I can be able to delete, at which point I really NOT be able to make any new lists. Additionally, I have already spent several hours identifying lists that could be deleted.

2 Messages

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76 Points

4 y ago

Thank you for the information.  It's quite disappointing that we can't make more than 999 lists.  I have at least 20 more actors/directors/writers/producers/etc that I want to make lists for.  Hopefully we will be able to make more someday.  I have spent so much time creating these lists for myself and others to enjoy and would love to be able to make more eventually.

Employee

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945 Messages

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41.6K Points

4 y ago

Thanks for your patience, Jen.

Can you please try once more to create a new list now and let us know if you still receive the same error message as before?

Thanks in advance!

Employee

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945 Messages

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41.6K Points

4 y ago

Thanks again for your patience, Jen.

Our technical team has reported that the error message you received should no longer appear unless you have reached the list limit of 999 active lists.

Let us know if we can offer any further assistance.

Employee

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945 Messages

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41.6K Points

4 y ago

At this time, a user can only maintain 999 active lists. We're very sorry for any inconvenience this may cause.