Pencho15's profile
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Mon, May 16, 2022 6:04 AM

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Language change without asking

Hello.

Today My IMDb account changed its primary language from English to Spanish, this change happened without me changing any setting and without asking me about it.

I do live in Mexico and Spanish is my language, but I like to use the IMDb in English because I got used to it as that's the way I have used it for many years, and because the Spanish page is just a partial translation and having two languages mixed annoys Me.

I have seen the language tab in the top right corner, but while it shows me available languages, when I click on it it doesn't change anything.

How can I take my account back to English and leave it that way?

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@Pencho15  Thanks for the problem report.  It seems there is an issue somewhere with the settings as there have been other reports, however, we need more details before we can investigate. 

Please could you change the language selector to the French / France and see if the title pages localise to French? How does https://www.imdb.com/title/tt0068646/ look with French settings?  Next please change the selector back to English / US and see if that works? 

If this does not work, please let us know how the two title page menus look on  https://www.imdb.com/preferences/general for you?

Do you see the same problem on other browsers? If so, which browsers have you tried? Please can you also try to open a private browsing / incognito window on your main browser, sign-in, and then change your localisation settings again and see if that helps?

Thanks and sorry for the inconvenience in the meantime. 

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@Col_Needham​ 

Hi, and thanks for the answer.

I can't change the language to French or to any other language, the selector is visible, but it doesn't seem to work as it does not register any click I make on it. It is just stuck on Spanish (Spain).

I have the same problem in the two browsers I have used: Edge and Chrome

This is the way my two title page menu looks:

I have changed the title display language to English, but it had no effect in the language the IMDb is shown to Me.
The incognito window also shows me the page in Spanish.

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@Col_Needham

Just a follow up. 

While the selector is still not working, my page is showing in English now. So probably the problem was solved.

(edited)

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