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Thu, Aug 20, 2020 7:00 PM

INTRODUCING: Updated IMDB Community Forums Experience

INTRODUCING: Updated IMDB Community Forums Experience

The IMDb Community Forums has long been a hub for dialogue between IMDb members. We are happy to introduce a new IMDb Community Forums site (accessible at: https://community-imdb.sprinklr.com/), which makes it easier to engage with and discover the content that means the most to you.

 

The IMDb community acts as a 24/7 online forum where any IMDb user or fan can ask questions, seek solutions, and share timely updates. Thank you for making IMDb the most authoritative source of entertainment information.

Responses

4.3K Messages

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134.7K Points

5 months ago

Note: This comment was created from a merged conversation originally titled

[ What happened to Getsatisfaction - Sep 1 2020 ? ? ] - WayBack Sep 1 2020 (More replies not saved)

 

Tuesday Sep 1 2020

https://getsatisfaction.com/imdb

now:

https://community-imdb.sprinklr.com/

 

Switching from GS to Sprinkler may not have been a choice by IMDb ? ?

GS as a message board had problems

This new message board is worse ? ?

- - -

 

   ACT_1

IMDb member since Sunday April 30 2000

https://www.imdb.com/user/ur0706096/

 

Joined getsatisfaction Friday March 20 2017

https://getsatisfaction.com/people/act_1

 

My sprinklr profile page

https://community-imdb.sprinklr.com/users/5f495617c17a0660597f69a3

What are the Badges ? ?

Can not click on my replies ? ?

Replies listed several times here ? ?

- - -

  

Get Satisfaction - Customer Communities For Social Support, Social Marketing and Customer Feedback

https://getsatisfaction.com/corp/

https://en.wikipedia.org/wiki/Get_Satisfaction

a customer community software platform for technical support 

based in San Francisco, California, United States

In April 2015, Get Satisfaction was acquired by Sprinklr

 

https://www.sprinklr.com/

https://en.wikipedia.org/wiki/Sprinklr

an American software company based in New York City

utilizes artificial intelligence...

 

Thumbnail for version as of 00:59, 18 October 2016

Internet Archive Wayback Machine

http://web.archive.org/web/*/https://getsatisfaction.com/imdb

Aug 27 2020

http://web.archive.org/web/20200827120156/https://getsatisfaction.com/imdb

 

http://web.archive.org/web/*/https://community-imdb.sprinklr.com/

IMDb Community Forums > IMDb > IMDb.com

http://web.archive.org/web/*/https://community-imdb.sprinklr.com/topics/imdbcom/5f4951c662e5fc53cfeb955b

 

INTRODUCING: Updated IMDB Community Forums Experience

http://web.archive.org/web/*/https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df

- - -

 

IMDb Message Boards Announcement:

We have decided to disable IMDb's message boards on February 20, 2017.

This includes the Private Message system

https://help.imdb.com/article/imdb/general-information/boards-closure-faq/G5HU888HZYE8LF79#

Col_Needham, Employee

Fri, Feb 3, 2017

IMDb message boards

https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-message-boards/5f4a79a38815453dba84300d

 

http://web.archive.org/web/*/http://www.imdb.com/boards/

Feb 20 2017

http://web.archive.org/web/20170220000011/http://www.imdb.com/boards/

Col Needham

Wed Feb 8 2017 I Need To Know : Boards Closure FAQ

http://web.archive.org/web/20170219202927/http://www.imdb.com/board/bd0000001/thread/265872671

 

Message Boards started May 7 1999

New Message Boards started Aug 6 2002

about 266,164,000 messages were posted Aug 6 2002 ... Feb 20 2017

- - -

 

Message Board Time:

https://www.timeanddate.com/worldclock/usa/new-york

.

(edited)

3.5K Messages

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85.6K Points

About the replies,

Click on the last response time, not the author who posted the last response.

84 Messages

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1.6K Points

omg what happened here, and no one warned us

84 Messages

 • 

1.6K Points

Another feature no one asked for, what about the new genres?

4.3K Messages

 • 

134.7K Points

  

Getsatisfaction:

Aug 27 2020

Community Stats

77,505 Conversations

89,102 Members

123,604,000 Users

https://www.imdb.com/user/ur123604000

Attention: Due to scheduled maintenance, 

the IMDb community will be temporarily read only between August 27 - 30. 

- - -

    

Aug 28 2020

Community Stats

77,538 Conversations

89,140 Members

123,634,000 Users

https://www.imdb.com/user/ur123634000

the IMDb community will be temporarily read only between August 28 - 30.

- - -

  

Aug 29 2020

Community Stats

77,538 Conversations

89,155 Members

123,673,000 Users

https://www.imdb.com/user/ur123673000

the IMDb community will be temporarily read only between August 28 - 30.

- - -

  

Aug 30 2020

Community Stats

77,539 Conversations

89,168 Members

123,724,000 Users

https://www.imdb.com/user/ur123724000

- - -

  

Aug 31 2020

Community Stats

77,539 Conversations

89,184 Members

123,770,000 Users

https://www.imdb.com/user/ur123770000

Attention: Due to scheduled maintenance,

the IMDb community will be temporarily read only between August 28 - 31. 

- - -

Sep 1 2020

Community Stats

77,540 Conversations

89,193 Members

= = =

 

Sep 1 2020

IMDb:

13,000,000 Titles

https://www.imdb.com/title/tt13000000

  

11,860,000 Names

https://www.imdb.com/name/nm11860000 

    

youssefgalgame-27544

IMDb member since August 1 2020

https://www.imdb.com/user/ur122500242

 

pqahc

IMDb member since September 1 2020

https://www.imdb.com/user/ur123806242

    

http://www.imdb.com/pressroom/stats

IMDb Statistics

As of June 2020

Total Data Items: 384,871,729

Titles  :    6,534,894

Names: 10,378,806

.

6 Messages

 • 

40 Points

I am able to edit my message. 
I edited this comment.

4.3K Messages

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134.7K Points

Hi! bonafide_boss

 

On a Profile page

https://community-imdb.sprinklr.com/users/5f495617c17a0660597f677d

Problem with Reply in grey/gray boxes ? ?

- - -

  

Just gonna take me a while to learn how this new system works

 

.

6 Messages

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40 Points

@act_1 I am also finding this new community difficult. Maybe I just need to spend more time getting comfortable with it.

4.3K Messages

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134.7K Points

 

Hi! bonafide_boss

 

https://getsatisfaction.com/imdb/people/bonafide_boss

goes to

https://community-imdb.sprinklr.com/users/5f495617c17a0660597f677d

 

Old Profile Page here

 

https://getsatisfaction.com/people/bonafide_boss

( remove the "/imdb" )

Many Messages  get

404

The page could not be found or you don't have permission to view it.

.

3.5K Messages

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85.6K Points

I just realized that we can now like your own comments and replies. LOL.

Champion

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3.6K Messages

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228K Points

@bonafideboss

 

Never quite understood people who do that on any platform. Except maybe Reddit: if you unlike your own comment you end up downvoted for a while and it took me some time to get that. :)  

4.3K Messages

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134.7K Points

cinephile

2K Messages

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43.2K Points

I'm lost, I didn't expect that kind of "maintenance".

 

And how are points calculated? Anyway, those points are ignoring 6 months of  my contributions (on another account) which is disappointing considering that this system seems to be used in order to implement a certain form of meritocracy

 

PS: I also noticed that my username changed without any notice.

3.5K Messages

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85.6K Points

@act_1 

"Problem with Reply in grey/gray boxes ? ?"

Oh yeah, sorry. Misunderstood your original post.

And yeah, it's gonna be tough for us, especially poll makers to update the old links to new in our pending poll-lists.

They said it was only a "maintenance." They changed the whole damn domain lol.

But I like the new design. Beautiful CSS coding. My only problem is that the posts, comments, and replies are taking too long to show up. It used to be instant in the old site. I hope they fix it.

3.5K Messages

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85.6K Points

@vylmen 

Emails show us the first and last names where they display the username on the site.

You'd get the email notification about this reply by my first and last name which is BONAFIDE BOSS but as you can see, it displays my username here.



I wish they used our first and last names everywhere.

3.5K Messages

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85.6K Points

I wish they move the Announcement post and Topics' list to the right sidebar just like before.





What do you all think?

Champion

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5.6K Messages

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254K Points

I have to say that I'm not thrilled with the new design, although I suppose eventually I could get used to it.

84 Messages

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1.6K Points

Can't log in with Google anymore. Not that I mind but yeah. Anyway, who asked for this "update" and why weren't we notified?

4.3K Messages

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134.7K Points

  

? ?

  

Add "All Topics"

https://community-imdb.sprinklr.com/categories/imdb/5f4e4e2d5eee3b4123e7bb4f

as Text to Menu top of page

https://community-imdb.sprinklr.com/topics/imdbcom/5f4951c662e5fc53cfeb955b

All - Question - Problem - Idea - Praise - Announcements - Article

  

IMDb Community Forums > Topics

All Topics

https://community-imdb.sprinklr.com/topics

Title            -  Description

IMDb.com  - IMDb is the world’s most popular and authoritative source 

Data Issues & Policy Discussions - This category is managed by our IMDb Content team.

IMDbPro.com - IMDbPro.com is IMDb's subscription service for movie industry professionals.

IMDbPro App - Exclusively available for use by IMDbPro members

IMDb TV -   IMDb TV offers a selection of digital movies and TV shows 

I Need To Know - This is the place to post those questions you DON'T know the answers to

IMDb App: Android & Kindle Fire - IMDb's apps for Android and Kindle Fire.

IMDb Mobile Optimized Site - m.imdb.com

IMDb Poll - The IMDb Poll is an ongoing set of polls about movies and television

IMDb Ads - IMDb Ad feedback and reports for ads not load

IMDb App: iPhone & iPad - IMDb Movie App for iPhone, iPad & iPod Touch

  

Each Topic has their own

All - Question - Problem - Idea - Praise - Announcements - Article

.

4.3K Messages

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134.7K Points

 

See  more:

 

Redesign suggestions

With the redesign of this site, I've noticed a couple of issues which I think should be fixed.

by gromit82

Wed, Sep 2, 2020 

https://community-imdb.sprinklr.com/conversations/imdbcom/redesign-suggestions/5f4f378072a09d3801368d5b

.

Champion

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5.6K Messages

 • 

254K Points

@cinephile I remember that a few years ago, Get Satisfaction had "gamification" on its message boards, whereby a person would get points for, among other things, posting messages and responses and receiving "likes" for their messages. Then those points disappeared. Now it looks like they are back, but I can't find anywhere that the point-scoring system is explained. 

4.3K Messages

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134.7K Points

   

? ?

  

Taylor   Champion now Employee

 

Note: This comment was created from a merged conversation originally titled

 [ What happened to Getsatisfaction - Sep 1 2020 ? ? ]

15 Comments

 3 Likes

10 Followers

1st part of this saved on WayBack Sep 1 -

I edited that a few times since then and there were more replies

http://web.archive.org/web/20200901184839/https://community-imdb.sprinklr.com/conversations/imdbcom/what-happened-to-getsatisfaction-sep-1-2020/5f4e7e80917fbb0e7b80b9bb

- - -

Not helpful here

You lost 90% of what I had there !!

I did not request this

Just undo it

 

and now missing replies to these other merged messages

Add Links to these other messages - do not merge

.

 

(edited)

4.3K Messages

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134.7K Points

@ACT_1 

 

[ What happened to Getsatisfaction - Sep 1 2020 ? ? ]

http://web.archive.org/web/20200901184839/https://community-imdb.sprinklr.com/conversations/imdbcom/what-happened-to-getsatisfaction-sep-1-2020/5f4e7e80917fbb0e7b80b9bb

 

Getsatisfaction:

Aug 27 2020

Community Stats

77,505 Conversations

89,102 Members

123,604,000 Users

https://www.imdb.com/user/ur123604000

Attention: Due to scheduled maintenance, 

the IMDb community will be temporarily read only between August 27 - 30. 

- - -

 

Aug 28 2020

Community Stats

77,538 Conversations

89,140 Members

123,634,000 Users

https://www.imdb.com/user/ur123634000

the IMDb community will be temporarily read only between August 28 - 30.

- - -

 

Aug 29 2020

Community Stats

77,538 Conversations

89,155 Members

123,673,000 Users

https://www.imdb.com/user/ur123673000

the IMDb community will be temporarily read only between August 28 - 30.

- - -

 

Aug 30 2020

Community Stats

77,539 Conversations

89,168 Members

123,724,000 Users

https://www.imdb.com/user/ur123724000

- - -

 

Aug 31 2020

Community Stats

77,539 Conversations

89,184 Members

123,770,000 Users

https://www.imdb.com/user/ur123770000

Attention: Due to scheduled maintenance,

the IMDb community will be temporarily read only between August 28 - 31. 

- - -

 

Sep 1 2020

Community Stats

77,540 Conversations

89,193 Members

= = =

 

Sep 1 2020

IMDb:

13,000,000 Titles

https://www.imdb.com/title/tt13000000

11,860,000 Names

https://www.imdb.com/name/nm11860000 

 

 

youssefgalgame-27544

IMDb member since August 1 2020

https://www.imdb.com/user/ur122500242

 

pqahc

IMDb member since September 1 2020

https://www.imdb.com/user/ur123806242

 

http://www.imdb.com/pressroom/stats

IMDb Statistics

As of June 2020

Total Data Items: 384,871,729

Titles   :    6,534,894

Names  : 10,378,806

.

6.8K Messages

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163.4K Points

I'm still hoping for the IMDb Community forum to be migrated to IMDb·Com.

4.3K Messages

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134.7K Points

You must remember this ...

 

IMDb Message Boards Announcement:

We have decided to disable IMDb's message boards on February 20, 2017.

 

Col_Needham, Employee

Fri, Feb 3, 2017

https://getsatisfaction.com/imdb/topics/imdb-message-boards

 

https://community-imdb.sprinklr.com/conversations/imdbcom/imdb-message-boards/5f4a79a38815453dba84300d

- - -

  

 

Internet Archive Wayback Machine

IMDb message boards

http://web.archive.org/web/*/http://www.imdb.com/boards/

February 10, 2017

http://web.archive.org/web/20170210140000/http://www.imdb.com/boards/

February 20, 2017

http://web.archive.org/web/20170220000011/http://www.imdb.com/boards/

.

2.6K Messages

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75.8K Points

Both suggestions and live polls are affected.

Champion

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3.7K Messages

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105.1K Points

Glad you mentioned it. I only have 1 such link back to GS on a list, and was able to find the thread here on sprinklr. 

4.3K Messages

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134.7K Points

  

? ?

Not a Poll - but had many replies - Active in Aug.

  

Make sure reviews are reviews again (minimum of 50 words instead of 50 characters)

Marco

https://getsatisfaction.com/people/marco_animhbx3my2qx

https://getsatisfaction.com/imdb/people/marco_animhbx3my2qx

https://community-imdb.sprinklr.com/users/5f495614c17a0660597f5707

Posted 2 years ago

https://getsatisfaction.com/imdb/topics/idea-make-sure-reviews-are-reviews-again-minimum-of-50-words-instead-of-50-characters

 

Wayback ... July 2020

http://web.archive.org/web/20200709213714/https://getsatisfaction.com/imdb/topics/idea-make-sure-reviews-are-reviews-again-minimum-of-50-words-instead-of-50-characters

- - -

   

Search "50 words instead of 50 characters"

https://community-imdb.sprinklr.com/conversations/search?q=%2250%20words%20instead%20of%2050%20characters%22

Search Results (106.3K)

- - -

  

Review Word Limit Needs to be Changed

https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/review-word-limit-needs-to-be-changed/5f4a79d78815453dba8cee8f

s_kennex

https://community-imdb.sprinklr.com/users/5f4953d8bd25507b171c2bb3

Thu, Oct 12, 2017

- - -

 

User Review Word Limit?

https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/user-review-word-limit/5f4a79d28815453dba8c3b68

User Review 1000 word limit is calculated how?... 

I'm at 980 words or so and it still says I'm over.

How are the 1000 words calculated?  I spent a long time on my review.  

mick_424291

https://community-imdb.sprinklr.com/users/5f49539549d3ca0d8f21eef1

Sat, Aug 5, 2017

.

(edited)

Champion

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3.7K Messages

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105.1K Points

I really think Marco's idea post did not come over in the conversion. I just scrolled through his Created Posts through Jan 2018, and did not find it.

 

Wild speculation: the length of the subject might have been a problem?

 

In case Marco finds this post, I also found the Advanced search feature on sprinklr, but you can only select yourself as an author. However, it's a good way to find Ideas that you've created:

https://community-imdb.sprinklr.com/conversations/search?authors=bderoes&conversationType=POST&conversationTypes=IDEA&page=1&sortKey=RELEVANCE&sortOrder=DESC

(When I edit the url to replace my user id with Marco's, I get no results from the search. But maybe he can view his own Idea posts that are here.)

 

4.3K Messages

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134.7K Points

Marco's profile

https://getsatisfaction.com/people/marco_animhbx3my2qx

Make sure reviews are reviews again (minimum of 50 words instead of 50 characters) (IMDb)

Marco 

59 replies

Last reply 7 days ago by Vylmen

.

Champion

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3.7K Messages

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105.1K Points

So I assume this new sprinklr Metacritics Animated post replaces the first missing GS link in this thread.

Champion

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5.6K Messages

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254K Points

5 months ago

With the redesign of this site, I've noticed a couple of issues which I think should be fixed.

 

As indicated in the red oval, the headers are labeled as "Ques, Probl, Idea, Prais, Announ, Artic" instead of "Questions, Problems, Idea, Praise, Announcements, Articles". In fact, some of the last letters of these abbreviations are partially cut off, like the "a" in "Idea" and the "s" in "Prais".

 

Meanwhile, there is a large left margin to the left of the text. Why not make the column wider and reduce the left margin so that the words in the headers could be displayed in full?

 

Also, in the blue oval, the contributor who posted the topic is identified as "roy_k7aqttv48ox8z". But that's not their user name. As seen on the thread itself (https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-midnight-movies-after-the-heyday/5f4eaeec4833935f0917fd58), their user name is Hoekkie and that's how I assume they want to be identified.

 

And here's a third issue that should be fixed. Here on this message board, URLs are not automatically linked. They should be automatically linked without us having to specifically activate them. This is a key issue for those of us who help users with data issues. If someone writes, "There's an error on my name page at https://www.imdb.com/name/nm0525910/. Can you help me?" then I ought to be able to click right on that URL and go to the page, which would require that the URLs on this message board automatically be active.

Note: This comment was created from a merged conversation originally titled Redesign suggestions

Champion

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5.6K Messages

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254K Points

Nygma: I didn't know there was an issue with users having to edit their nicknames. My own nickname "gromit82" showed up here the first time I checked after the redesign.

 

As to the zoom issue, my own browser (Chrome) is set to 100%. I would have to reduce the zoom to 67% to see the headers in full. (My current screen resolution is 1024x768.)

 

Champion

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3.7K Messages

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105.1K Points

Making links clickable is a simple matter of using the link icon before pasting the link. Obviously it would be better not to have to do that. But we gained the ability to paste IMAGES directly into the edit box, which is a big bonus.

Champion

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5.6K Messages

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254K Points

bderoes: The point isn't that users can't make their URLs clickable; they can.

 

The point is that some users won't make their URLs clickable because they won't know how or they'll forget to do so. And that will be inconvenient for the contributors who are trying to help them. 

 

The software here should assume that if someone enters a URL in their message such as https://www.imdb.com/title/tt0076759/, then they want it to be clickable, and the software should automatically make it clickable. 

 

Also, as Nygma points out, we've had the ability to paste images into our posts for a long time. I've done it many times, and so have other contributors.

4.3K Messages

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134.7K Points

  

Making links clickable is a simple matter

Extra work for many links in a message !! 

My list and others maybe a copied  list o links collection from a NotePad file

 

Samples

 

https://community-imdb.sprinklr.com/conversations/imdb-poll/missing-discussion-threads/5f4e9cd46880ca65378fe44c

  

https://community-imdb.sprinklr.com/conversations/imdb-poll/missing-discussion-threads/5f4e9cd46880ca65378fe44c?commentId=5f4eb12a49d3ca32a2718651

.

4.3K Messages

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134.7K Points

 

 

We could paste images directly before.

 

Poll suggestion: Great Poster for a Bad Movie.

https://community-imdb.sprinklr.com/conversations/imdb-poll/poll-suggestion-great-poster-for-a-bad-movie/5f4a7caf8815453dba0f2786

.

 

4.3K Messages

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134.7K Points

  

? ?

  

Make this Message Box Bigger !

for Creating and Editing

.

Champion

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3.7K Messages

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105.1K Points

I already agreed it would be better if URLs were automatically active. 

 

I was a big user of pasting images into posts on GS, and would occasionally forget to use the image receptacle first. The only way I was able to paste an image into a post on GS was to click on the equivalent of , and paste into the box that opened. Since GS is dead and gone, there's no point to this paragraph. 

 

gromit, I see this  under your name here. Did you cause that somehow?

 

3.5K Messages

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85.6K Points

True.

The preview feature is also gone.

Please bring that back too.

Thank you in advance, IMDb.

Champion

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5.6K Messages

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254K Points

Also, as someone else pointed out on another thread, we shouldn't be allowed to upvote our own posts.

 

I don't know if non-Champions are seeing this too, but nobody (except maybe Col Needham) should be allowed to give their own post a "Mark as Accepted Answer" designation.

Champion

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3.7K Messages

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105.1K Points

Ah, so I got an email that said this thread "has an accepted solution". But I don't see it now. Frankly, I don't see where to make such a designation, unless it's "close conversation".

 

Is there a help page for this site?

4.3K Messages

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134.7K Points

 

? ?

  

MAYBE after the IMDb Staff spends a little more time here and sees whats what

some changes may be made

- - -

 

Check their Status here

Member List   (This should list Staff as Staff)

https://community-imdb.sprinklr.com/leaderboard

 

https://community-imdb.sprinklr.com/leaderboard?dateFrom=LAST_7_DAYS&sortKey=ALL_MESSAGES_COUNT

Name | Badges | Last Activity | Points

.

Champion

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3.7K Messages

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105.1K Points

That Leaderboard could use a sort option of "most recent" activity.

 

Hopefully they're adding "staff" designation, just as they added Champion. 

Champion

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5.6K Messages

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254K Points

Bderoes: I think that was me, designating my own answer as an Accepted Answer, but I un-designated it afterwards.

 

Next to the replies here, there are three vertical dots on each reply. Hovering over those dots, for my own replies, I see "Edit", "Delete", "Permalink", and "Mark as Accepted Answer". For my own second-level replies (I forget how Sprinklr designates them), I see only the first three options.

 

For anyone else's first-level replies, I see "Permalink", "Mark as Accepted Answer", and "Flag as Inappropriate". For anyone else's second-level replies, I see "Permalink" and "Flag as Inappropriate".

 

This is also a flaw, because someone could provide the solution to a problem just as well in a second-level reply here as in a first-level reply. Both kinds should be markable as Accepted Answers -- but only by the IMDb staff, not by contributors.

Champion

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3.7K Messages

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105.1K Points

thanks, gromit.

I did hover over the 3 dots before, and tried again now. All levels appear the same to me, and do NOT list all the options you list. Here's what I see:

For my own posts: 

 

That's true in Chrome, Edge and Firefox; I have no scripts/extensions running in Edge.

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The end of this post by ljdoncel, Champion

https://community-imdb.sprinklr.com/conversations/i-need-to-know/deleting-titles/5f4fe34972a09d7522df6b64?commentId=5f4ffa6248339375f277ad03

states: P.S. The new interface is absolutely horrible when you're dealing with images or videos... preview too small!!! 

which echoes a couple of prior posts here.

 

I just tried to use the Permalink item in the 3-dot menu by a response, and it seems to load the link into the URL box of the browser? But not to the clipboard so that I'm ready to paste?

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bderoes: I didn't have to do anything to get the "Champion"/trophy logo under my name, which I see you have by now also. That was done for me without my involvement.

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5 months ago

Why do have all things compatible to Smartphones / cellphones? I don't like that design. I hate it.

I didn't love it at IMDb and sure not on getsatisfaction. Please roll back! Changes are good, but

on some things you want to rely on.

Note: This comment was created from a merged conversation originally titled getsatisfaction looks worse than before

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5 months ago

Hi there,
 
The "Related Conversations" panel on the right sidebar of a thread does not show any related conversations/threads.
 
It shows the last five latest conversations.


I hope this gets fixed soon.
 
Thank you in advance.

=====

Also, sorry if this report does not belong under this topic.

Note: This comment was created from a merged conversation originally titled IMDb Community: Related Conversations Aren't Related

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In these early days especially, it seems we need a Topic for the forum itself.

 

 

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5 months ago

Since I already have three requests related to the redesign in another thread (see here), I'm bringing up some other issues in a new thread.

 

1. There are some old threads that I'm having trouble finding. In particular, I had one titled "Implementation of new genres" which had over 20 "likes" and which had been going on for several years because the underlying problem has not yet been addressed. It used to be found at https://getsatisfaction.com/imdb/topics/implementation_of_new_genres but now that's a "404 Not Found" page.

 

2. Also, when looking at my, or anyone else's, User Profile page, the past activities are not paginated. Compare this "paginated" view from the main forums search page:

 

 
where there are separate pages and one can choose to go from page to page, with this from the user profile page:
 
 
where you have to click "Load More..." to go back one page (10 items) at a time, no matter how far back you need to go. You can't even edit the URL to select an older page. It's just click "Load More..." over and over and over. (A few years ago, Get Satisfaction had a similar setup under the assumption that it was preferable for mobile users, but eventually they were persuaded that a paginated setup was best even for mobile users.)
Note: This comment was created from a merged conversation originally titled More redesign concerns

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? ?

  

gromit82

Joined August 16, 2010

https://getsatisfaction.com/imdb/people/gromit82

https://getsatisfaction.com/people/gromit82

  

https://getsatisfaction.com/people/gromit82?page=2

 

Implementation of new genres (IMDb)

https://getsatisfaction.com/imdb/topics/implementation_of_new_genres

gromit82 

57 replies · Last reply 1 month ago by Marco

.

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Other posts have been reported missing over here:

[IMDB/GS STAFF] [IMPORTANT] Links from IMDb proper and elsewhere to GS threads are not redirecting

I agree that Load More is awful, especially in this context. I also find the level of detail is much too granular on that Activity page: I liked a post, I followed a post, I responded to a post. Argh.

 

Fortunately, I found that I can search my own posts pretty well on this site using the Advanced filters. AND, I can sort them pretty well too. For instance, to find that thread above:

https://community-imdb.sprinklr.com/conversations/search?authors=bderoes&conversationType=RESPONSES&page=1&sortKey=RECENT

(I don't understand why I can just paste that and it becomes an active link, but the one above required the link pop-up creator.)

 

 

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ACT_1: Yes, in the GS era before yesterday, the user profile pages were paginated as I prefer, but now they aren't.

 

Links to the old threads are broken, and I can't access the "Implementation of new genres" thread anymore.

 

 

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5 months ago

With this new board I cannot sign in under my existing account.

 

I had used my google account as the sign in. It does get the reset password email, but the pwd will not reset. It gives an unclear error message that basically says it cannot be reset.

 

So is there any way to get the acct back?

Note: This comment was created from a merged conversation originally titled so is getsatisfaction account lost?

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Sorry to hear this. (I was used to signing in with Google too.)

But I was able to reset my password. (Annoying that it doesn't tell the requirements for the pwd until you've entered it twice.)

Can you request another reset and post a screenshot of the failure message?

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Wow, not sure how this fits with what it was merged into. I was asking a very specific question about not being able to get my account whereas this is an overall issue with the change. Whoever merged this should be ashamed and forced to say how/why this is like the other because it isn't. I may not worry about getting my old acct back or maybe i'll change my mind but it's obvious i won't be getting any help.

 

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To err is humanoid.

I think they swept up everything not directly related to imdb.com.

Then again, I was actually wondering if any staffer was following these threads when (not yours) got swept up here.

 

I would follow my suggestion above (request another reset), start a new thread, and include a screenshot of the failure message.

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will do. I just tried it again and still no joy.

thx

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5 months ago

This may be a duplicate, but I posted a response to a thread that is now closed due to having been merged here. So I can't even see what I posted.

 

I was trying to report that I had just experienced great difficulty posting a response here.

It has 2 small screenshots, and when I tried to post it, sprinklr gave me a Failed message, and wiped out my work. I tried again, this time copying what I constructed, and it failed again. As did another attempt after I reloaded the page.

 

I then submitted the post without images. That worked.

I tried to Edit the post, but pasting the image directly into its place among the text Failed again.

Finally I tried to use the Image Button provided with the other editing options. 

It would NOT accept a Paste of the image. 

I had to SAVE the image to a file, and drag the file into the box.

This is MUCH worse that GS.

 

Hopefully that's just a glitch, and won't occur again. But I wanted to post this in case IMDb flipped a switch that caused this change. (I've been able to paste directly into the edit box in several prior posts.)

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@bderoes 

  

? ?

E-mail 1 hour ago

'bderoes' replied on a comment of a post you are following

Redesign suggestions

Hi act_1

Well, I just had a great deal of difficulty pasting small screenshots into a reply.

I tried several times, even posted the text first to get my reply on the thread,

then edited to add the images. I reloaded the page, just in case. 

And the only thing that worked was using the Image Button below, and THAT only takes FILES. 

At least on GS I could paste directly into the box that the Image Button opened.

I sure hope THIS doesn't persist.

https://community-imdb.sprinklr.com/conversations/imdbcom/redesign-suggestions/5f4f378072a09d3801368d5b?commentId=5f4f3a1c35f40c4a891eccbb&replyId=5f502c8748339375f277b1d7

- - -

 

This Merge threads was a bad idea !

https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df?commentId=5f5008a172a09d7522df9971&replyId=5f500acd6880ca74b45a15e0

.

 

(edited)

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@bderoes Paste of image doesn't work on GS as well for me.

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This is day 3, and for the 3rd day I've had difficulty creating a post where I pasted more than 1 image into the edit box, exactly as I described 2 days ago here (above):

https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df?commentId=5f5030b4bd255073501558cf

 

Sometimes it works, sometimes not. Fortunately, I've been alert enough to Copy the message before attempting to post it, but that's a miserable way to deal with a forum.

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5 months ago

We are happy to introduce a new IMDb Community Forums site (accessible at: https://community-imdb.sprinklr.com/), which makes it easier to engage with and discover the content that means the most to you.

Just wondering: how, exactly, does this site make it easier to engage with and discover the content that means the most to me, compared to the former message board on Get Satisfaction?

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In short, it does not.

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It's always difficult for those experienced with the old site to adjust.

Heck, earlier today I asked for a Help page for this forum. 

But the search engine here is superior to GS, if nothing else.

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@gromit82

 

? ?

  

https://en.wikipedia.org/wiki/Get_Satisfaction

Get Satisfaction is a customer community software platform for technical support

based in San Francisco, California, United States.

It was founded on January 31, 2007, 

It publicly launched in September 2007.

 

In April 2015, Get Satisfaction was acquired by Sprinklr,

a social media management company

 

https://en.wikipedia.org/wiki/Sprinklr

Sprinklr is an American software company based in New York City 

(edited)

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bderoes: How does the search engine work here? On the GS site, we could search for phrases by putting them in "quotation marks", and we could use the connector AND to find threads that contained two keywords.

 

I don't know how to do either of those functions on the search engine here, if indeed they exist.

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gromit:

I don't think I knew about either of those options on the GS search engine.

 

Since the migration, I've been using the engine to look for my own posts, and found it far more useful than what I could do with GS. Just the fact that Author is one of the criteria is very helpful for me (but I'm the only Author to choose from, and modifying the URL hasn't worked yet.) Frankly, when I really wanted to search for something on GS, I'd go into the console, since that seemed to find better results for me. Or use google with site:imdb.gs.com, however that needed to be written.

 

I never felt that the GS search engine looked beyond the subject line; the sprinklr engine seems to do better at that. 

 

Here we can restrict results by age of the response; I don't remember that on GS (but maybe I got so fed up with the GS search that I stopped looking at its options).

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@bderoes I can search for the author of post.

 

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The options to restrict results to topics active in the last week, 30 days or 90 days are the same as before.

 

It would be helpful if this could be expanded with 1 year or a custom time frame.

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5 months ago

The forum system vocabulary has shifted. That which was referred to as a "topic" is now known as a "post". Such is okay. (We often call it "thread" anyway.) However, almost confusingly, that which was referred to as a "reply" is now known as a "comment", and that which was referred to as a "comment" is now known as a "reply". I've noticed that, in this redesigned system, closed threads no longer display any of the responses originally made to it. Just like before, none of the stars or "likes" migrate with any of the migrated response messages to a thread.

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@jeorj_euler 

There is an inconsistency: "Topics" appears at the top of nearly every imdb.sprinklr page, and clicking on it leads to what are called Categories when you create a post. It would be helpful if staff could change that upper label to Categories.

 

Closed threads no longer displaying responses is a problem. Sometimes others can benefit from the discussion, and particularly the resolution to the thread. I already experienced being locked out of my own response because a thread was merged.

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bderoes: Where are you seeing closed threads that don't display responses? Looking at the following threads:

 

https://community-imdb.sprinklr.com/conversations/i-need-to-know/dont-remember-the-title/5f4a7cba8815453dba11006a

https://community-imdb.sprinklr.com/conversations/i-need-to-know/a-movie-about-brothel/5f4a7cb18815453dba0f6273

 

... both threads are closed, but the content is still visible.

(edited)

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@jeorj_euler Personally, I don't see the point in distinguishing between "comments" and "replies" as this new software does.  

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I know that GS also distinguished between comments and replies. Not sure why...

 

gromit, merged threads are closed and don't show replies:

https://community-imdb.sprinklr.com/conversations/imdbcom/so-is-getsatisfaction-account-lost/5f4fdab96880ca74b459e925

You can see that it DID have comments: 

And they may be on the destination thread, or they may not.

I, personally, had a reply/comment yesterday that did not follow the merge, probably because the merge happened just after my response was accepted.

It was to this thread:

https://community-imdb.sprinklr.com/conversations/imdbcom/redesign-suggestions/5f4f378072a09d3801368d5b

which landed in this very thread, here:

https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df?commentId=5f5008d372a09d7522df9993

when I didn't see my own post, and could not access it because the original thread was closed, I reconstructed it here:

https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df?commentId=5f5030b4bd255073501558cf

and Act_1 re-posted the original for me as a response, here:

https://community-imdb.sprinklr.com/conversations/imdbcom/introducing-updated-imdb-community-forums-experience/5f4a7cb08815453dba0f50df?commentId=5f5030b4bd255073501558cf&replyId=5f503f6272a09d7522df9b51

 

 

 

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The distinction, be it important or unimportant, pertains to functionality. One is nested inside the other and cannot have any other object likewise nested. Certainly there are grander problems to be concerned about, and many participants of the forum have already pointed out most of those problems.