www_superstar_actor's profile

3 Messages

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92 Points

Wed, Jul 21, 2021 4:36 PM

IMDb Mediaviewer Issue

IMDb Media Viewer makes troubles last times, giving black screen while watching the pictures in full screen mode, with error saying:

"We are unable to load this content at this time. Please refresh the page or try again later."

It started approximately an year ago after another media viewer update.

Refreshing the page usually helps, but it's very annoying and must be fixed!

https://www.imdb.com/list/ls099932886/mediaviewer/rm1213247745/

Responses

3 Messages

 • 

92 Points

2 d ago

IMDb Media Viewer Error Screenshot

Employee

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1.9K Messages

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35.3K Points

2 d ago

Hi @www_superstar_actor

Please refer to our help site article : Why is IMDb displaying differently on my browser?

If you still require further assistance, please provide us with more information on the device and issue you're experiencing

  • Device model
  • Browser version number
  • Operating system
  • OS version number (if applicable)

Thanks in advance. 

3 Messages

 • 

92 Points

2 d ago

Tried both Chrome and Firefox it starts making problems exactly at the same place while scrolling stills in full screen mode at still No. 249

https://www.imdb.com/list/ls099932886/mediaviewer/rm2023929345/

than 254

https://www.imdb.com/list/ls099932886/mediaviewer/rm1940043265/

259

https://www.imdb.com/list/ls099932886/mediaviewer/rm2762257921/

https://www.imdb.com/list/ls099932886/mediaviewer/rm3164911105/

etc...

And the bug never been there before you started messing with media viewer approx. year before.

So it looks to me as server-side issue...