Skip to main content
RaviNathan's profile

709 Messages

 • 

9.2K Points

Mon, Apr 5, 2021 7:33 AM

4

💡 "Ignore Member" function in Sprinklr

Okay, I get that this is a support platform for a business, and not a general or topical discussion forum, chat platform or social media; however I do think the ability to "ignore" a member's posts would provide valuable functionality.

This would allow users to not have to see posts by certain members.

There is already a "Follow User" function which is of the same flavour as that which we see on social media & similar platforms; so adding an "Ignore" function would not be too much of a stretch.

Responses

410 Messages

 • 

9K Points

10 d ago

The same could be said for websites like Facebook, Youtube, Google Discover etc and most websites in general.

I've barely used Facebook since 2017 (I used it daily until then, but I broke my phone, and didn't have one for a year or two, so have barely been back since), however I've been on it a few times looking for photos or videos, and I've noticed they keep automatically playing videos from profiles/pages I'm not interested in (most of which seem to be the same pages of people who do fake pranks and fake magic tricks), when the video I am interested in has finished playing.

I'm not sure if you can stop the automatic playing of the next video, because like I said I've barely used it in years, but if there isn't then there should be, as you shouldn't be forced to block pages whose videos you didn't ask to watch.

Youtube does the same as it automatically plays the next video, however you can turn it off. Blocking people if I remember correctly, doesn't stop them showing up in search results however.

And Google Discover shows me stuff I'm not interested in all the time, because of the simple fact of me clicking on something in that subject for research purposes. Therefore I have to hide topics, I didn't follow in the first place.

All these websites should only show you things/people that you have specifically followed, or things that you have specifically searched for, rather than trying to force them on you, then we wouldn't have to keep blocking/hiding things/people we don't want to see.

(edited)

RaviNathan

709 Messages

 • 

9.2K Points

Apart from YouTube, I am not a user of any of those services, nor Twitter, Instagram, Tik-Tok, etc; so I don't know the specific dynamics.

However, the functionality certainly exists on text-based internet forums & general messaging and chat applications like Skype & WhatsApp.

5.1K Messages

 • 

121.7K Points

10 d ago

We had this on a platform in Germany, but it was canceled later, because the discussion with more people were irritating after. Many people quit and so the platform lost clicks. Trafic is worth like money. Another aspect is, that some people just don't want to argue with other people, go the easy way and exclude other people insidiously. That's no way for a open society, it's what schemers do for getting rid off people.

RaviNathan

709 Messages

 • 

9.2K Points

 Another aspect is, that some people just don't want to argue with other people, go the easy way and exclude other people insidiously. 

Is excluding someone insidiously[sic] not preferable to arguments?